OPINIONS & ADVICE
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Here are key personalisation tactics to improve customer engagements
Customers today are faced with an overwhelming number of choices in everything they do. The digitisation of everything has led to consumers...
Why focusing on employee wellness is good for business and how to create a...
In Australia, over 90% of workers’ compensation claims involving mental health conditions are linked to work related stress. The most common causes of work related stress are work pressure; workplace harassment or bullying; exposure to workplace or occupational violence; exposure to a traumatic event; vehicle accidents; being assaulted and sexual or racial harassment.
Expert identifies 7 acts of food fraud that every Australian food brand should watch...
A leading food safety certification and training organisation explains the seven types of food fraud that all Australian businesses in the food supply chain – from farmers to manufacturers – need to look out for.
What these CEOs had to say about the $15 billion government announcement to support...
The government yesterday announced an investment of up to $15 billion to enable smaller lenders to continue supporting Australian consumers and small businesses.
How freelancers can harness their potential and climb the career ladder post-COVID.
In response, millions of workers around the world began freelancing for the first time, as a way to insulate themselves against the economic uncertainty. In other parts of the economy, new work opportunities are opening up. The nation-wide shift to remote work has opened up more opportunities for digital workers to work when and how they want to.
Out with old, in with new: How video resumes supplement traditional resumes
Many organisations have discovered that the majority of tasks can be completed and executed effectively within remote setting. One of the most positive elements of the COVID-19 pandemic is the opening of a global talent pool that is now accessible in ways we have never fully explored in the past.
The coming reckoning: Showing Return On Investment from threat intelligence
Threat intelligence has been a part of cyber defense processes in the private sector for nearly a decade now. Many threat intelligence teams were initially composed of classically trained intel operators from the public sector, where they focused on gathering data to thwart national security threats.
It’s not us it’s you: when you think you’re a good leader but your...
People don’t change jobs, they change leaders. When our habits are unproductive, the people influenced by them will form their own unproductive habits to survive in that environment. This stifles innovation, productivity and commitment.
Safeguarding your business against the impending insolvency rise – Immediation
There is an increasingly important role for external mediators and facilitators to support Australian businesses and entrepreneurs get back on their feet by using their skills to ensure that the conversations that need to be had between employers and employees are handled clearly, consistently and compassionately.
Beyond machines: you need talented people to stay innovative in the digital economy
As new technologies cause value chains to evolve rapidly, human roles and tasks are also digitising, as machines alter how knowledge work is performed
The inaugural Tech Nation International Growth Programme launches in Australia
This week sees 11 red-hot UK tech scale ups kick start the Tech Nation International Growth Programme in the land Down Under, stimulating jobs, new ideas, partnerships, and investment into Australia’s technology sector.
Here’s a guide to how your business can achieve great customer retention (INFOGRAPHIC)
Many companies invest more money in customer acquisition as they perceive it to be a quick and effective way of generating profit. However, this opinion has been disproven by multiple studies which have shown that it is in fact customer retention, and acquisition, that lays the groundwork for long-term, sustainable growth.
Why even start-ups, not just big corporations, should be running background checks
According to a 2018 report by the Association of Certified Fraud Examiners in the United States, smaller businesses were reported to lose almost twice as much per fraudulent scheme due to their lack of anti-fraud controls implemented.
Here are five good reasons why you should let your staff use social media...
Millennials will soon become the biggest employee group in the world and they are a segment which has grown up using digital technology.
Millennials communicate...
Stuck on how to grow your business? Here are the top business rules you...
Some of the world’s most successful
entrepreneurs and innovative business ideas emerged from those that dared to
colour outside the lines. Most business owners...
Filling the cracks: here’s why it is our moral duty to reduce inequality in...
Income inequality is increasing in Australia: the wealthy are getting richer and the poorest 50 per cent of the population are increasingly struggling– a trend that has continued for nearly 30 years.
A guide to internet security for seniors in Australia: 5 tips for common threats...
As more and more people adopt digital devices and go online, many criminals have moved away from in-person scams and petty crime and toward online scams and cybersecurity attacks. Seniors, unfortunately, have become a key target for many of these scammers.
Watch out! Is your small business going to tank before it takes off? [SPONSORED]
Launching a business is by no means an easy task. Even the most brilliant idea has the possibility of failing if not executed properly.
These are the 3 most surprising responses to the COVID-19 outbreak that I have...
With the travel industry hit hardest by the Coronavirus global pandemic, we’ve seen a massive shift in the reasons for people booking with our luxury home hotel service, with further changes expected over the coming months.
Buying a new car? Here’s how to lock in the best car loan rate
Before you head off to your local dealership, consider using a car broker to walk you through the process. They can help you to lock in the lowest car loan interest rate so you can drive off the lot knowing you got the best car finance deal.
