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News, opinions and advice on managing business systems and people.

A corporate psychologist weighs in on working from home and COVID-19

It is important to recognise that everyone is going through a collective unusual circumstance, with worry about their personal situation and what the future will hold.

Logistics expert forecasts global supply chain disruptions on retailers & consumers

Jessica Ip, Chief Transformation Officer at leading parcel delivery service CouriersPlease (CP), explains the ripple effect significant disruptions in the global supply chain have on retailers and consumers – and what we can expect in the coming months.

Why start-ups should act like big brands and big brands should act like start-ups

Start-ups and big brands are like the Davids and Goliaths of the business world.

Aussie freelancers desperately plead for inclusion in the COVID-19 stimulus package

On March 12th, 2020 Prime Minister Scott Morrison announced a multi-billion dollar stimulus package to address the impact of Coronavirus (COVID-19) – which totally ignores freelancers and sole traders with no employees.
covid-19, coronavirus

Are you doing crisis communication right? Here are 9 guiding principles for the COVID-19...

The principles below have been created to guide organisations in a crisis, enabling them to act swiftly and ensure stakeholders are kept informed with engaging, timely and actionable communications.

Why Australia is going to see a significant increase in out-of-home deliveries

The growth of eCommerce is fast changing Australia’s traditional retail landscape – for instance, online retail sales in Australia have grown by 14 per cent annually over the past three years.

Why businesses need to be ready to pivot… and not just once at that

If we hadn’t made the decision to change our product focus at each point that we identified a pivot need and opportunity, it would have been the death of the company.

BUILD YOUR FIRST B2B FUNNEL – 10 DAY CHALLENGE

Isn't it time that you FINALLY embraced online lead acquisition, digital rapport building and injected SYSTEMS into your sales and marketing, like...

Don’t get lost in the figures: Why business improvement isn’t a numbers game

Indeed, by Fred Reichheld’s own admission, the NPS ultimately doesn’t matter—what truly matters are the trends, shifts, and changes that the Net Promoter System can help organisations identify. To unlock true potential, organisations should understand both the NPS and Net Promoter System in this way.
remote working

Take your business on the road with the best tech for working remote in...

55% of Aussie small business owners run their businesses entirely from their smartphone. So, with a smartphone the only necessity for some business owners and fewer constraints tying you to that desk or cubicle, why not make 2020 the year that you explore remotely?

FIVE INSANELY OBVIOUS FUNNEL FILLERS FOR B2B

In the endless pursuit of ‘new leads’, far too many business owners and professionals in the B2B space overlook the obvious. That’s...

The top 5 latest trends on business security that every business owner should know

Due to the advancements in technology, there is cause for concern today for businesses and companies not just with their physical security.

3 steps to improve diversity and inclusion and solve Australia’s tech talent shortage

D&I has long been proven to give companies a social and economic competitive advantage, but our Shaking the Status Quota report shows that a lack of D&I in Aussie workplaces is alienating stellar talent, and making existing employees feel unwelcome and undervalued.

Here are 5 modern KPIs to build into your overall business goals [SPONSORED]

Expecting a different result from the same tired strategies should be the last thing you bring into a new decade, so start to implement some new KPIs today.

Significant proportion of Aussies indicate their employers are blind to sickness, work overload, stress,...

1 in 2 workers have admitted their bosses don’t send sick employees home, 2 in 5 have said work overload and stress is rife, and 1 in 3 have said inadequate training is provided.
payroll

1 in 3 organisations admit they miss errors in employee payslips – with underpayments...

With concern about employee underpayments at an all-time high, new data reveals that more than a third (36 per cent) of Australian organisations are not confident that they have identified and corrected all payslip errors.

Our business economy is in danger! Here’s how to stave off a retail apocalypse

Thriving in modern business comes down to the vision to stay ahead of the pack through extraordinary strategy, innovation, and engagement. Those who listen are thriving and capitalising on the many opportunities that exist in retail world.
Tracy Angwin, CEO of the Australian Payroll Association

New year, new rules: Payroll expert reveals 6 crucial employee awards and legislative changes...

A new suite of major changes to employee awards and legislation will come into effect this year, with a leading payroll expert warning large organisations and SMEs that they must comply with them or face consequences by the Fair Work Ombudsman.

Expert identifies 7 acts of food fraud that every Australian food brand should watch...

A leading food safety certification and training organisation explains the seven types of food fraud that all Australian businesses in the food supply chain – from farmers to manufacturers – need to look out for.

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INFOGRAPHICS

New Zealand’s Xero eyes US IPO, further disruption as subscribers increase...

Xero recently held its annual meeting in Wellington, during which the company revealed some interesting details about its future. As has been widely suspected, the...

OPINIONS & ADVICE