Home Management Matters
News, opinions and advice on managing business systems and people.
It is becoming common place for companies to offer their employees free lunches, or at the very least, free snacks and drinks. It’s a trend that started popping up at tech giants like Google, Facebook and Twitter, but stories of the successes of these programs have spread and the idea seems to be taking off.
If you’re not a transgender or gender diverse person, then you have work to do. If you don’t know much about the issues, get educated. Get educated and then help educate your peers. Advocate for change in your workplaces
According to a 2018 report by the Association of Certified Fraud Examiners in the United States, smaller businesses were reported to lose almost twice as much per fraudulent scheme due to their lack of anti-fraud controls implemented.
According to the Australian Bureau of Statistics, about 2.5 million Australians are currently employed on a casual basis, reinforcing experts’ beliefs that this is not a passing fad but a global trend that is set to redefine the workforce.
With a remote workforce nationally, its important to promote inclusiveness and transparency, and technology plays a key role in enhancing communication and team cohesion.
99designs recently completed a study that reveals 65% of entrepreneurs are choosing their logo colours based purely on personal taste and preference, with around half doing little to no research on the wider implications of their brand colour choices.
Digital giants like Amazon and Netflix have changed customer expectations dramatically. No matter the size of your business, standards have shifted, and consumers are demanding personalisation, choice, 24/7 responsiveness, and a good user experience from all of the brands they engage with, regardless of size.
We don't have any control over customers, but we can invest in our front line. When you focus on nurturing your staff, then everything else comes together and that in turn increases the chances of attracting and retaining customers.
Winning a contract with a major retailer as a SME is often a cause for celebration. Along with the prestige of being associated with a big brand, it can often mean a higher and more secure revenue stream. There are, however, a few downsides to dealing with a much bigger client, so you need to handle the relationship correctly so the advantages outweigh any negatives.
Mondayitis. The Monday Blues. Manic Monday. Call it what you like, but that feeling of dread that sets in on a Sunday night is not a figment of your imagination. Mondayitis is very real, and while a mild case can result in a struggle to get out the door on time, extreme cases can result in not being able to get out of bed at all.
In fact, of the 38 OECD countries Australia was ranked 30th for work-life balance with 13.2% of our population working very long hours. That may not sound like much, but when you compare it to the 0.5% of the Netherlands, it puts things in perspective.
Services firms are finding themselves needing to adapt - or risk being left behind. Reacting to the situation, services leaders are designing new operating models that allow them to better connect, orchestrate and optimise their businesses.
Businesses like Uber, Deliveroo and Airtasker are booming thanks to more and more people choosing to gain a second income. Some will pursue the gig economy as a full time option and a study predicted that by 2020, 43 percent of American workers would be independent contractors.
Even businesses that conduct all their transactions online are not exempt from the law. With more companies looking to compete with giants like Amazon, there is a large retail market appearing on the Internet. The government is constantly enacting new laws and rules to adapt to the evolving environment.
Working ON your business involves the development of growth strategies through planning, goal-setting and process automation. Whereas, working IN your business comprises those day-to-day activities such as paying invoices, meeting clients and answering queries.
Many companies invest more money in customer acquisition as they perceive it to be a quick and effective way of generating profit. However, this opinion has been disproven by multiple studies which have shown that it is in fact customer retention, and acquisition, that lays the groundwork for long-term, sustainable growth.
When the Cambridge Analytica data scandal broke, many jaws dropped in disbelief, people raced to close their online social media accounts, saying, ‘Never again!’
In Australia, there’s a population of just under 25 million and of that there are 3.3 million women aged between 25-45 that are underemployed due to taking parental leave. They are struggling to return to work or have gainful employment due to the lack of flexibility.
With the rise in peer to peer business and the growth in the gig economy, it is unsurprising that the ATO is increasing its attention in this space. Just after the Federal budget was handed down, it updated its page on the sharing economy, signalling its intention to monitor this growing industry closely.
Appointing a board of directors is one rite of passage startups need to consider as they mature. Serial entrepreneur and Juggle Street founder David James offers advice on when to do it and how to appoint the right people.