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News, opinions and advice on managing business systems and people.

90% of organisations say employee legislation and awards are confusing or contradictory, and need...

New research from Australia’s leading network in payroll training, consultancy and advisory has found that more than 9 in 10 organisations find government legislation or employee awards difficult to interpret, with most agreeing that many of these clauses need to be revised or made simpler.
covid-19, coronavirus

Are you doing crisis communication right? Here are 9 guiding principles for the COVID-19...

The principles below have been created to guide organisations in a crisis, enabling them to act swiftly and ensure stakeholders are kept informed with engaging, timely and actionable communications.

Bringing the smarts to Australia’s catalogue industry amidst the COVID 19 pandemic

For brands and businesses of all sizes, one of the most conventional marketing staples is the print catalogue. Unfortunately for this quaint relic from a bygone era, COVID-19 has accelerated the rise of eCommerce in Australia and shifted consumer habits, moving people even further away from a tactile reading experience onto a screen-based, digital experience

It’s not us it’s you: when you think you’re a good leader but your...

People don’t change jobs, they change leaders. When our habits are unproductive, the people influenced by them will form their own unproductive habits to survive in that environment. This stifles innovation, productivity and commitment.

How to raise your game when the world’s energy is falling

Life is fueled by energy, frequency and vibration so it's safe to say COVID-19 is a potent energy depressant. The onus is on leaders to take this challenge head on.

Should you take it personally when staff leave? Are exit interviews a chore or...

So you run that exit interview when a valued employee walks out the door. But then what? It is a question many bosses find hard...

Aussie businesses need to embrace hybrid working in the 4th Industrial Revolution

According to a study by Slack, 1 in 2 workers would quit their jobs if employers provided no hybrid work offerings and forced full-time office work on them.

Don’t drop the ball! Here are 8 growth tips on how to sustain your...

Successful businesses are often the most difficult to improve, but without constant progression, it is easy to reach a plateau. Knowing where to look may be difficult, but here are seven areas to consider.

An expert reveals 7 reasons why major companies get caught in employee underpayment scandals

Every few months sees a major employee underpayment scandal – companies announcing that they have made payroll errors that have impacted thousands...

The benefits of game-based learning for compliance training [SPONSORED]

While there have been numerous innovations to improve the effectiveness of compliance training, one that has shown extraordinary results is game-based learning.

3 essential things new businesses should be spending money on [INFOGRAPHIC]

As a new business owner, determining how to allocate your budget is one of the most difficult (and important) decisions you will have to make.

Why businesses need to apply child’s play

How many times over the past week have you read, seen or heard the words “The Great Resignation”?  Employee engagement is at an all time low, people are tired and people are walking out. 
Remote Control for startups in the “new normal”: Succeeding with remote teams

Remote Control for startups in the “new normal”: Lessons from those who have succeeded...

Remote working must be a deliberate and well thought out model that, like all aspects of startup life, is a process of refinement and iteration to land on the most effective way of working.

Fonality’s trixbox Pro

If you're considering changing phone systems, or you're a new business wanting a system to grow with you, make sure that Fonality is part of your decision process.

Yes, Big Data is good news for your business, but don’t let its hidden...

The techies over at IT research and advisory firm Gartner Inc have defined Big Data as “high-volume, high-velocity and high-variety information assets”. Some industry observers...

Hiring for the win: 3 things you should keep in mind if you want...

Without good people supporting you, it's very difficult to scale and pursue every opportunity presented, whether that's through winning loyal customers who refer you to others, or maintaining your market edge through innovation.

Why your employees’ soft skills are the key to the growth and success of...

Soft skills are the personal attributes that are needed to succeed in the workplace. They’re often related to how employees work with others (otherwise known as ‘people skills’)

The taxman is coming for your deductions! Here’s how you can avoid the crackdown

ATO Assistant Commissioner Karen Foat says that a systematic review of claims has found, and disallowed, some very unusual expenses.

FIVE INSANELY OBVIOUS FUNNEL FILLERS FOR B2B

In the endless pursuit of ‘new leads’, far too many business owners and professionals in the B2B space overlook the obvious. That’s...

Is pricing science, art, maths or psychology? How to set the right price for...

But pricing is not an exact science and data alone is not enough to decide the numbers. Psychology, art, maths, science and a little intuition are all key ingredients to successful pricing.
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How to zig when everyone else is zagging, with Julio De...

Why is it that some business owners appear impervious to business obstacles and upsets? In some cases, it seems that it’s the obstacles that drive certain personality types to success. In this CHEAT SHEET, we share five ways of thinking to respond to INDUSTRY, ECONOMIC, BRAND, SOCIETAL and PERSONAL shifts.

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How to expand into New Markets with Elsita Meyer-Brandt [CHEAT SHEET]

Most organisations begin with aspirations to start local, then grow global. But, in reality, very few ever take the big leap into new markets. In this Cheat Sheet, Elsita Meyer-Brandt, Head of Market Expansion and International Marketing for Eventbrite, shares five rules to help organisations, just like yours, expand into new markets.

INFOGRAPHICS

New Zealand’s Xero eyes US IPO, further disruption as subscribers increase...

Xero recently held its annual meeting in Wellington, during which the company revealed some interesting details about its future. As has been widely suspected, the...

OPINIONS & ADVICE