Management Matters
Home Management Matters
News, opinions and advice on managing business systems and people.
The art and science of quotations with confidence: 4 business hacks to make quoting...
Quoting is an art and a science. In addition to calculating the cost of materials, you need to judge how much time you’re likely to take to perform the service component to achieve the level of customisation required.
Here are 5 great tips on how to build business resilience in a climate...
It’s also critical to understand that contracting in fear is the worst response a leader can have to an economic crisis. In order to build business resilience, it’s time to push hard and get aggressive with your marketing spend.
Tips to successfully strike a balance between leadership and likeability in management
Being a leader means making some hard decisions. It means making some tough choices. Sometimes it means not being liked. Those in leadership positions, whether that’s formal leadership or informal, presidents or CEOs often have to make unpopular decisions for the benefit of the business.
How COVID-19 has exposed the cracks in Australia’s offshoring strategies
COVID-19 exposed the cracks in offshoring strategies and demonsrated how unprepared companies were to support ongoing operations in the face of widespread labour shortages. Could digital workers be the answer?
Economy vs. ethics: How COVID-19 can push modern slavery into the Australian supply chain
Findings from the Global Slavery Index estimate there were approximately 15,000 people living in “conditions of modern slavery” in Australia in 2016.
More Star Trek tech on its way! A medical tricorder is next
If you've ever watched any Star Trek, you'll know that its doctors, Bones, Bashir, Crusher and the rest, use a tricorder to obtain instant...
How to learn the art of avoiding slow paying customers (and getting paid on...
The issue of unpaid invoices is one that’s familiar to every business owner. While most businesses have a few late payers to deal with, having too much of your cash flow held up can have a lasting impact on the overall health of your business for years to come.
How WeWork is going about creating a work community that meets human needs
At WeWork, our primary focus is to provide a community to all of our members. Whilst we’re known for creating dynamic places for people to work, our true success comes from combining multiple factors that encourage interaction, incorporating community areas, social events and networking.
How to make it as a start-up in the health industry
Many Australians are looking
to take greater control of their health by enhancing their diets with nutritional
supplements.
According to...
3 steps to improve diversity and inclusion and solve Australia’s tech talent shortage
D&I has long been proven to give companies a social and economic competitive advantage, but our Shaking the Status Quota report shows that a lack of D&I in Aussie workplaces is alienating stellar talent, and making existing employees feel unwelcome and undervalued.
Trust, compassion, clear communication: effective leadership in the time of COVID-19
Leading a team in the time of COVID-19 brings a number of challenges. First of all, the external environment is changing at an extraordinary rate.
Entrepreneurs’ Organisation Melbourne members share cutting out the middleman
Switching to D2C can not only help boost online sales, but allows a brand to take greater control of their communications strategies, supporting customers with greater empathy, managing their expectations better and learning what their customers want!
The sneaky SMS: 12 per cent of all mobile phone costs are created by...
Australian businesses are haemorrhaging moola thanks to the seemingly innocent SMS, according to The Full Circle Group. The telco expense management experts examined business SMS usage and costs over three years, including more than 250 business clients and a whopping two million SMS messages. The outcomes are likely to surprise you.
The number one asset in your business today
Running a business, whether you are a sole proprietor or own a large business, is not for the faint of heart. Given the numerous...
Here are 7 online business laws your e-commerce business needs to know today
Even businesses that conduct all their transactions online are not exempt from the law. With more companies looking to compete with giants like Amazon, there is a large retail market appearing on the Internet. The government is constantly enacting new laws and rules to adapt to the evolving environment.
Here 5 lessons from an expert on why the best entrepreneurs always experiment
Now is not a good time to be in the prediction business. So many attempts to foretell the future go horribly wrong....
How can digital services keep up with customer expectations in this new “always on”...
Our expectations of digital services have evolved as we shift to an "always-on" world. From the moment we wake up, we rely on technology to navigate our lives.
Why Australia is going to see a significant increase in out-of-home deliveries
The growth of eCommerce is fast changing Australia’s traditional retail landscape – for instance, online retail sales in Australia have grown by 14 per cent annually over the past three years.
Australian tech team helps companies worldwide switch to digital during COVID-19
Liberate learning developed software that helped businesses like Coles and NAB keep over 150,000 staff up and down the country safe while working from home or at the workplace. The people behind the technology could see the widespread benefit of the application and went a step further.
Here are six steps to follow in preparing for the post-COVID retail spring
As lockdown restrictions begin to ease across Australia, retailers in towns, cities and rural areas across the country will start to think of the steps they must take in preparation for a return to ‘business as usual’.
