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Diary of an entrepreneur raising capital: Life’s a pitch

December 8, 2009 | By Steve Sherlock

Oodles.com founder Steve Sherlock has set himself the goal of raising a multimillion dollar Series A funding round by the end of January 2010. He is documenting his trials and tribulations and seeking feedback from readers on AnthillOnline.com. This is the sixth post in his series.

Week 6: Life’s a Pitch

This week I’ve focused on refining my pitch down to just six words.

It’s only taken five years, hundreds of hours of debate with my brother and countless networking conversations, but finally I think it’s almost succinct enough.

For me, whether it’s speed dating or a business proposition, a great pitch should help others understand your vision and get them excited about it as quickly as possible. For some reason my spiel has never generated that much enthusiasm in the speed-dating world, but the business environment is different (I hope).

Generally speaking, my pitches usually follow a formula, which explains (in order) the following:

  1. What does the product or service do?
  2. What problem does it solve and for whom?
  3. Who are we and specifically why do we believe we’ll succeed?
  4. How will we make money?
  5. How will we bring it to market?
  6. And how are we most likely to exit?

If I meet a potential investor, I tend not to do a PowerPoint presentation. Instead, I just have a conversation through the above points. If they are interested I will leave a printed version of the PowerPoint and an IM (Information Memorandum).

Then I give them a week to read and digest before calling them for any feedback.

I also have two versions of the conversation. One for investors and the other for strategically aligned companies. I make the point to both that we might need another round of funding before we get aligned with a strategic partner.

I’m also cognisant of the fact that some strategically-aligned investors may prefer an acquisition. As it was pointed out to me recently, there are ways to deal with this. For example the opportunity could be for a strategic investor to buy ‘X’ percent now, and then lock in to buy the rest in several years time using a multiple of earnings formula. This way they take less risk upfront and you have the opportunity to build value for existing shareholders with the help of a strategic investor.

Investors often say, “You’ve got to kiss a lot of frogs before you find a prince.” Not sure what the equivalent is for entrepreneurs, suffice to say you’ve got to be prepared to have a lot of conversations before you get invested in. I see the goal of each conversation as being not necessarily to get an investor, but rather to practice the pitch and continually gather helpful feedback.

I’ve done a number of pitches so far and got some nibbles, but I’ve got many more to do. I won’t do a running commentary on all of them, however, because I don’t want to jeopardise any ongoing talks.

What I will do, in my last post for the year, is leave you with my six-word Oodles pitch: “Car rental comparison for loyalty members.” Yes, yes, brilliant I know, though keep your cheque book in your pocket for now.

Let me know your feedback or any wisdom you can impart on the business pitch (or ways to improve my speed-dating performance).

See you in January and in the meantime have a great Christmas and New Year.

Steve Sherlock is co-founder of Oodles.com, one of Australia’s leading online car rental aggregators.

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  • Lippy

    Hey Steve… Interested in your theory of not presenting your power-point presentations. Sure i understand leaving them a printed version with your IM… but why not present it first?

    P.s Cheers for sharing … this is a damn interesting read!

    [Reply]

  • http://www.sixfigures.com.au Kelly Magowan

    Thanks Steve and enjoyable read. I too am intrigued by not presenting a Powerpoint and talking through your opportunity only. Regards, Kelly

    [Reply]

    Steve Sherlock Reply:

    @Kelly and Lippy and James.

    if there is only one other person in the room, pointing to a computer is too much of a monologue, for my liking.

    i prefer a dialogue instead i.e. a conversation which allows me to hear and see the train of thought of the other person.

    by encouraging questions i can gauge where the investors understanding is at and then fill in the gaps with a little help. (did i mention i that i attach things to investors heads? http://twitpic.com/sn9rh

    I remind myself that I’ve been thinking about this stuff for years and years – so i reckon i need to ratchet forward through acknowledgement on each step as opposed to assuming that their ‘nodding’ and ‘yeah’s’ actually means that they do agree. Conversely they might get it really quickly and we can get deeper into the whole story rather than sticking to the slide order. (plus i can’t read and listed at the same time. pictures ok)

    however I might use a page from the PowerPoint to help make a point that needs some visual re-enforcement…. I do often bring my nine loyalty cards with me (four frequent flyer and five rental membership) so they can see all these numbers can be stored in the cloud (so to speak)

    In the end I want to know about them as much as they want to know about the opportunity, especially given I’m going to have to work with them over the next couple years.

    [Reply]

  • http://www.anthillonline.com James Tuckerman

    There’s a classic (maybe apocryphal) story about the guy that pitched the palm pilot.

    At the last minute, before pitching to VCs, his laptop was destroyed, stolen, lost, something (became unexpectedly unavailable). Instead, when placed on the spot, he used his small leather diary to introduce his concept.

    By the end of the meeting, the leather diary had mysteriously taken on an aura of potential, had been passed around with reverence and awe, and came to represent everything that a palm pilot could be.

    I’d like to believe that the story is true. :-)

    [Reply]

    Lachyw Reply:

    I dunno, that sounds like a “Made to Stick” urban myth!

    [Reply]

    James Tuckerman Reply:

    Heckles from over the partition! Outrageous! :-)

    [Reply]

  • http://edits.nosh-it-wood-fired-pizza.com.au Stephen Glanville

    Hi Steve,

    Thanks to @James Tuckerman (whom I happily follow on Twitter), for pointing me to your Blog Series; and to Anthill for being fair-dinkum enough to recognise the value in such a series.

    I didn’t find it until today, and I’ve just read all of your articles and all of the comments. How far away is the eBook mate? ;-)

    Bluddy great stuff and I’ll thank you heaps now before I go rambling on. Thanks heaps :-)

    Though from a small business perspective, I’ve endeavoured via my blog and by participating in the Small Business Owner Blog (http://mybrc.myobnet.com/), to provide, perhaps fatally, as honest and as transparent an account as I can of the trials and tribulations of my burgeoning small business. It was an unfortunately short story…which I fully intend to retrospectively call ‘Chapter 1′ :-)

    Long story short: In my view I was effectively ‘small business supported’ into oblivion. I’m now highly dubious of ‘expert’ advice…though clearly the ‘expert’ advice I got was from the bottom-end of the market…the beggar’s end, not the chooser’s end. I was starting my life again literally from nothing…and I’m back at the beginning again…except now I’m debt.

    My business had a very successful launch and was unable to trade within a couple of months. I thought it was rather paradoxical that contrary to the ‘expert’ advice that I had received, the people with the money think very differently to what the people that talk about the people with the money think they do.

    Being a beggar at the time, I was deemed not to be in any position to argue business acumen…reason had long since succumbed to ‘pathways’ and ‘box-ticking’…my 48 years on the planet seemed to count for nothing, as did the fact that I had previously lost something…

    And unfortunately I can only speculate as to why my Bank wouldn’t provide my requested $25,000.00 loan (or even an overdraft), as they would not provide any feedback, even when asked.

    The most resonant speculation I’ve had is that I’m a one man band. That no matter how good the numbers and projections, a sole proprietor/owner/operator, even an overly insured one, is perceived as too much risk? If this is true, I reckon it would’ve been a tad more ‘acumenical’ had they mentioned this up front…

    I thought it was strange that they were happy to back my business to start-up point (enough to get me into debt), but were unwilling to provide assistance to keep the business going and progress the wholesaling opportunities that I had generated…now no one gets any money.

    Anyway, I’m now in the rethinking stage of replanning and rebuilding my business on a much, much larger scale…a scale that I envisage would entail investors at some point.

    And though your business is indeed in a very different ‘space’, thanks to your generosity, curiosity and ‘exploriosity’ and that of your great commentators, I now have a very useful map…and for that I’m grateful.

    Trying to distil some semblance of a useful map from the quanta of vested babble freely available under the guise of ‘business tools/support/advice’ is like trying to build ‘Google Earth’ with match-sticks and sticky tape…is a major bluddy WOFTAM.

    So thanks again mate…I’ll be reading, learning and hopefully contributing as you go… :-)

    Cheers

    Stephen G

    [Reply]

    Steve Sherlock Reply:

    @Stephen thanks for the positive feedback and adding your story.

    my brother made the point recently that people don’t fail, rather there are failed attempts.

    Sahil wrote article recently http://bit.ly/7jcX85 pointing out that in the USA having lost some money on a start-up was almost a badge of honour or right of passage as an entrepreneur. i.e. a failed attempt but the entrepreneur is not a failure. whereas in Oz it seems it’s taken personally as a personal failure.

    so it’s good to see Stephen that you’ve dusted off and are persisting. Recent book i read “Borrowing Brilliance” he also has some great stories of not giving up. i need to also remind myself of this.

    [Reply]

    Stephen Glanville Reply:

    Hi Steve,

    You’re very welcome…

    And thank you very much for pointing me to Sahil. I’ve been catching up on his excellent articles too…heartening indeed.

    And yes, I hardly feel like a failure myself…getting as far as I did with what I had was nothing short of miraculous, even to me :-)

    Getting back to your journey for a moment Steve, there is one thing I am interested to gauge your feelings on; your Time-line.

    Do you feel that you are realistically on track to ‘seal this deal’ by the end of January 2010?

    It would seem to me (based only on what I’ve read), that if you are pitching in December, that it would be unlikely to have anything signed by then?

    Thanks again :-)

    Cheers

    Stephen G

    [Reply]

    Steve Sherlock Reply:

    i was asked this on the first post and its a fair question. its more like end of march realistically. Jan was more spin as part of pitching the blog to anthill ;-)

  • http://www.cloudware.net.au Jerry Bloom

    Steve, the one problem I have experienced with leaving printed material with potential investors is that they will invariably draw incorrect conclusions if left to their own devices. At least if you present the Power Point you have one (and it is often all you will get) opportunity to place YOUR interpretation on the contents and what you are trying to convey.

    [Reply]

    Steve Sherlock Reply:

    @Jerry – yeah good point. I’ve used the ppt printout to emphasise select points, like you say, to place my interpretation.

    If talking to two or more people i think your point is even stronger given chance of multiple interpretations of a slide, so leaving them with your’s being even more important.

    [Reply]

  • Will T

    A good theory, but you also need to pitch a proposition to investors, i.e. specifically what’s in it for them – investor rights, valuation, etc

    [Reply]

  • http://www.cloudware.net.au Jerry Bloom

    Just on the time estimate; our current deal which we are in the final stages of closing (assuming it doesn’t fall over at the last minute!) has taken 14 months to get to this point…

    [Reply]

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