This SMART 100 profile and the information it contains is a duplication of content submitted by the applicant during the entry process. As a function of entry, applicants were required to declare that all details are factually correct, do not infringe on another’s intellectual property and are not unlawful, threatening, defamatory, invasive of privacy, obscene, or otherwise objectionable. Some profiles have been edited for reasons of space and clarity.
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1. THE BEGINNING
This innovation initially came to life when…
My then buddies, now colleagues (but still buddies) and I got frustrated with the amount of time it took to make a transaction with government (i.e register a business, find information, apply for a grant, pay taxes, submit a response to a tender, organise an event, etc.).
2. WHAT & HOW
The purpose of this innovation is to…
…build a civic-tech ecosystem that moves governments towards a platform that allows citizens, industry and civic servants to come together and redesign government services using 21st-century technology.
It does this by…
…providing a low-risk, low-cost platform to:
- accelerate digitisation and transparency
- test new technologies that facilitate collaboration
- access talent never been seen in government before (devs & designers)
3. PURPOSE & BENEFITS
This innovation improves on what came before because…
…for the first time, we are making government services more accessible, human-centred and responsive, in a way that everyone is involved, improving transparency, collaboration and adoption of new technologies.
Its various benefits to the customer/end-user include…
- awareness of government services
- ease of use to register / pay / access info / interact with government
- avoid fees / unnecessary bills
- ensure taxes are better spent
4. COMPETITIVE LANDSCAPE
In the past, this problem was solved by…
…consultancies providing one-off ‘solutions’ and locking governments into long-term contracts with outdated technology, OR government developing their own innovation strategies.
Its predecessors/competitors include…
…PwC has been entering into this area, along with the other big four. Government is also trying to do more to innovate internally. Both are limited in the scope and don’t allow collaboration, greater transparency and adoption of multiple technologies.
5. TARGET MARKET
It is made for…
- state and local governments to innovate
- industry to help solve civic issues
- citizens to participate in government activities
It is available for sale through…
…partnering with governments on a one-to-one basis. Sounds hard and difficult, but legislation is backing up our work and it has been done all over the world. Check codeforall.org.
Our marketing strategy is to…
Through activating citizenship through regular hacks and fellowships, we leverage and test new technologies coming from the private sector and help foster a cuture of innovation across governments.
FINE PRINT: This SMART 100 profile and the information it contains is a duplication of content submitted by the applicant during the entry process. As a function of entry, applicants were required to declare that all details are factually correct, do not infringe on another’s intellectual property and are not unlawful, threatening, defamatory, invasive of privacy, obscene, or otherwise objectionable. Some profiles have been edited for reasons of space and clarity.
