The idea is simple enough. Don’t leave emails in your inbox. It’s not a healthy place to live. Action them immediately – deal with them, delegate them, delete them or move them from you inbox to somewhere more organised. Just don’t let them sit there, mocking you.
Of course, it’s easier said than done, which is why Google asked productivity hero Merlin Mann, creator of the popular 43 folders website, to deliver a Google Tech Talk to Googleplex employees in July 2007, on the topic of getting things done.
Sure it’s 18 months old and runs to almost an hour, but this kind of advice never grows old.