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What’s wrong with the people you’re working with?

Most employees can’t articulate the business mission statement. They don’t know what the business is trying to achieve. They come in every day and work in their own little world. Oh yes, and whose fault is that?

Branson's Virgin promotion via pilfered pepper pots

Seth Godin speaks to the Grandfather of entrepreneurs Richard Branson on how he turned the theft of stylish pepper shakers on Virgin Atlantic flights into a great marketing ploy, while also setting a decision-making example to his staff.

Branson’s Virgin promotion via pilfered pepper pots

Seth Godin speaks to the Grandfather of entrepreneurs Richard Branson on how he turned the theft of stylish pepper shakers on Virgin Atlantic flights into a great marketing ploy, while also setting a decision-making example to his staff.

Stay Interviews vs Exit Interviews

Exist interviews can rapidly devolve into something similar to a post-breakup inquisition. The disillusioned employee provides an autopsy of their disillusionment before a chastened ex-manager. Why not conduct ‘stay interviews’ to gauge and, if necessary, mend the attitudes of still-engaged employees?

Attracting a brains trust to your business

When you think of Board of Directors/Advisors, you might picture a multinational corporation or an optimistic entrepreneur surrounded by neurotic investors. But, as Karen Jenkins argues, a good Board can be your greatest asset.

Looking for IT consulting?

Just describe what you need, receive tailored proposals from interested IT consultancies, and contact the best. It's easy, free and there's no searching.

Looking for strategic planning advice?

Just describe what you need, receive tailored proposals from interested strategic planning advisors, and contact the best. It's easy, free and there's no searching.

Tell-tale signs that you are a thinking boss

Are you a 'thinking boss'? If not, you could the cause of poor productivity, a lethargic workforce and staff animosity.

When is too much, too much?

I spent a lot of time at the start of my business trying to conform to what I thought I had to be to succeed, with limited success. I found that when I let go, started uncovering my tattoos at presentations and generally being myself, “all of a sudden” my business exploded. But where do you draw the line?

Experience is Everything

Customers want more than your widgets or whatever your core offering happens to be. They want an experience. They want to be wowed. They want to join your tribe. If you don’t approach them on these terms, there are countless rival ‘tribes’ that will, argues Kevin Garber.

Doing business in the US: 13 smart tips to minimise risk

The United States is relentless in making its vast markets seem enticingly available, yet every mistake when doing business there can be costly and unforgiving. Here are the top 13 things you “must do” prior to taking the plunge and doing business in the US.

Recruitment, redundancy and the missing R

Respect can never be underestimated as it is a value many of us hold dear – respect for our information, privacy, views, time, and so on. Yet there is clearly a dearth of respect when it comes to recruitment and redundancy. It doesn’t have to be this way.

Success breeds tradition, but tradition has never guaranteed success

Why on earth do corporations continue to burn cash on print ads announcing internal promotions and new client updates? Surely their staff would prefer a holiday, the latest gadget / lavish gift / cash bonus, instead of their company spending a couple of thousand dollars making this type of announcement.

Looking for HR Services?

Just describe what you need, receive tailored proposals from interested HR Firms, and contact the best. It's easy, free and there's no searching.

Exporters are solid as a rock in the labour market

The latest DHL Export Barometer reveals that, far from dropping like flies in the current environment, Australian companies that export are weathering the storm remarkably well. Why? Because of their commitment to education and human capital.

Do you have engaged employees or clock-watchers (or worse)?

Employee engagement is a measure of what people are thinking and feeling when they arrive at work in the morning — which in turn determines how much effort they’re prepared to invest in their work. So is your company being driven forward by capable and enthusiastic soldiers? Or has it become a gathering station for apathetic or conspiratorial clock-watchers?

Minimum wage freeze good for business?

The Fair Pay Commission froze the minimum wage yesterday for the first time since the 1982 recession, citing economic pressures on employers. Unions had sought...

Your new business = The job from hell

It’s a familiar story. You, a technically-minded professional, leave the comfort of a salaried job to venture out on your own in search of greater autonomy and prosperity. Soon enough, you’re out of your depth, writhing around trying to manage costs, staff and responsibilities far beyond your area of expertise. Congratulations! You’ve created the job from hell. And it’s all yours.

Spring clean to shine in tough times

You may not have a magic wand to improve your bottom line during this tough economic period – but hey, a feather duster may just do the trick.

Sales people learning foolproof selling techniques at NIDA?

Actors training salespeople how to mesmorise their targets with stage techniques. Not as crazy as it sounds. In fact, what a great idea! Now we're on the hunt for any other unusual sales training techniques or initiatives you've come across. If you know of any, let us know below.
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New Zealand’s Xero eyes US IPO, further disruption as subscribers increase...

Xero recently held its annual meeting in Wellington, during which the company revealed some interesting details about its future. As has been widely suspected, the...

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