This SMART 100 profile and the information it contains is a duplication of content submitted by the applicant during the entry process. As a function of entry, applicants were required to declare that all details are factually correct, do not infringe on another’s intellectual property and are not unlawful, threatening, defamatory, invasive of privacy, obscene, or otherwise objectionable. Some profiles have been edited for reasons of space and clarity.
1. THE BEGINNING
This innovation initially came to life when…
While working in Local Government in Sydney, our founder recognised the need for an accessible, functional and flexible stakeholder engagement platform. Most importantly it needed to be affordable as cost had proven prohibitive to effective community consultation in the local government context.
Design, development and testing of Engagement Hub took more than three years. Engagement Hub has been embraced and implemented by a huge variety of organisations, not-for-profits and all levels of Government in Australia.
Here at Engagement Hub we believe good engagement leads to informed decision making and better outcomes for communities and stakeholders.
2. WHAT & HOW
The purpose of this innovation is to…
…enable organisations to effectively engage stakeholders and the community online. Importantly, this enables people to have their say and participate at a time and way that is convenient to them, significantly increasing the level of influence in key decision making.
It does this by…
…overcoming many of the traditional barriers to effective engagement such as access, language and timing. The online portal allows stakeholders and community members to participate in the conversation, communicate their issues and collaborate to solve problems at a time and location which is convenient to them. This also reduces the administration time and cost of engagement for organisations.
3. PURPOSE & BENEFITS
This innovation improves on what came before because…
…it is the world’s most versatile and affordable online engagement platform. It is available anywhere, any time and on any device and offers more than twenty widgets/tools for engaging. From engaging on major infrastructure projects through interactive mapping, collaborating to review policy documents to scheduling the next working bee for the community garden, Engagement Hub has the right tools.
Its various benefits to the customer/end-user include…
Greater public participation in key decision making which drives increased accountability and better outcomes. Stakeholders and the community are better informed and able to communicate, collaborate and challenge ideas and plans. For the administrator/organisation there are also significant time/cost savings.
4. COMPETITIVE LANDSCAPE
In the past, this problem was solved by…
Mail-outs, letter-drops, town-hall style meetings and one-way communications. Engagement Hub make collaborating efficient and more effective. While some of the traditional methods of engaging are still very relevant, Engagement Hub overcomes the need for stakeholder to conform to the timing of meetings or workshops dictated by the organisation resulting in much greater participation and diversity of opinion and solutions.
5. TARGET MARKET
It is made for…
Business and organisations of all sizes, for profit and not-for-profit and government. Engagement Hub current client base is diverse including medical research institutes, all levels of government in Australia, membership-based associations, universities, consultants, major construction and infrastructure companies and many more. In addition to the commitment to ongoing innovation and development, support is abundant with online, face-to-face, interactive, video and paper-based help available to organisations.
Our company mission is to remove all barriers to community and stakeholder engagement, thus enabling informed decisions which are reflective of the community and stakeholders needs and desires. In turn, building a better world.
It is available for sale through…
Online at engagementhub.com.au. Subscribers also have the option of a 30 day free trial to ensure the software is right for them. In the first two years of operation, we have focused on the Australian and New Zealand market.
Our marketing strategy is to…
Build effective business to business relationships. To communicate the benefits and challenges of authentic engagement. Because the platform is global and we have the capacity to meet the demand worldwide, in 2018, we propose a soft launch into the USA and the UK in early 2019.
FINE PRINT: This SMART 100 profile and the information it contains is a duplication of content submitted by the applicant during the entry process. As a function of entry, applicants were required to declare that all details are factually correct, do not infringe on another’s intellectual property and are not unlawful, threatening, defamatory, invasive of privacy, obscene, or otherwise objectionable. Some profiles have been edited for reasons of space and clarity.
Maven Judge Vote: Engagement Hub – Smart 100 2018
(Please note – The form below is for judging purposes only and is restricted to the public)