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Is self-service the future of retail?

As consumer, we go to great lengths to find the best deals from banks and retailers -- and we tend to stick around when we find service tailored to our needs. Thus claims a new survey comparing Aussies with consumers around the world. The survey, which was commissioned by NCR Corporation, looks at the importance of self-service, personalisation, and technology when choosing a brand.
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The Alchemy of Negotiation with Matt Lohmeyer [FREE REPORT]

Negotiation is part and parcel of everyday life. Despite this, the idea of honing our negotiating skills doesn’t go down well with most of us. We fear that we’ll end up being manipulative, exploitative, scheming. To help us break the chains of this retrogressive mentality, we have Matt Lohmeyer. He has worked as a professional negotiator in various fields for over eight years and before that, negotiated deals with biotech pharmaceutical and chemical companies. In short, he’s an Alchemist in the Art of Negotiation.

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New Zealand’s Xero eyes US IPO, further disruption as subscribers increase...

Xero recently held its annual meeting in Wellington, during which the company revealed some interesting details about its future. As has been widely suspected, the...

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