customer experience Archives - Page 2 of 2 -
Home Tags Customer experience

Tag: customer experience

How LinkedIn made my day or how you can make your customers feel special...

This morning I got an email from LinkedIn. I get a few of these, sometimes I open them, sometimes I don't. This one instantly had my attention.

The tale of two Christmas deliveries that went wrong, and what happened next

It's a busy time of year. But, if you're a retailer and happily enjoy the boom of Christmas sales, ensure you're delivering on, well, delivery. This is the tale of two Christmas deliveries that went wrong.

Customer service is the new marketing

In a world where consumer and peer reviews are easily accessible via social media and the web, positive customer experiences become amplified and produce word-of-mouth referrals. On the flip side, negative customer experiences become amplified as well and can be kryptonite to even great companies.

FREE BUSINESS TOOLS

How to pitch sales and marketing ideas to your boss with...

If you work in sales and marketing, part of your job is to demonstrate your value. In fact, this is a universal rule in any workplace. So, how do you get the attention of your immediate boss – team leaders, sales managers, marketing direc-tors, the CEO or even the Board – to, ultimately, make your ideas happen? Check out this FREE REPORT

FREE BUSINESS TOOL

Learn how to generate more leads in one month than most...

Most business owners are constantly on the lookout for a better, easier and faster way to win more business and increase sales. With this FREE REPORT you will learn how to generate more leads in one month than most competitors would in one year. Over 10,000 business owners across 35 different industries have learnt and benefited from the same 3-step methodology you are about to learn within this FREE REPORT from Alex Pirouz.

INFOGRAPHICS

New Zealand’s Xero eyes US IPO, further disruption as subscribers increase...

Xero recently held its annual meeting in Wellington, during which the company revealed some interesting details about its future. As has been widely suspected, the...

OPINIONS & ADVICE