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Setting up an advisory board

April 28, 2009 | By Jane Toohey

Advisory boards can provide small businesses with an invaluable resource and support structure, and it doesn’t have to be a daunting or expensive task.

The first important step is choosing the right board members. Choose people you admire and look up to. Choose people who have a skill that you don’t. Choose people you can trust – they should be capable of handling sensitive issues and confidential information. It is often worthwhile having at least:

  1. Someone who understand the legal system
  2. Someone who is a whiz at finances
  3. A strategic marketer
  4. An HR-type person.

Don’t be shy. People will often be honoured to be asked to sit on your board, irrespective of whether they have the time. You will need to agree a method of compensation to fit each member and you may be able to get creative around how that is achieved, especially in the early stages of your board’s development.

Next, be sure to set some expectations. What do you want your board to do? Your legal person may help you select business structures and deal with complex issues around shareholdings and ownership, distribution models and compensation models. You finance person obviously helps you manage the growth strategy on paper and ensure you don’t over spend and over commit. Your HR person will help you deal with complex employee issues, contracts and remuneration. Your marketing person will help set the positioning of the business and drive your target for growth, but get everyone involved in setting the strategy.

A great discipline is to develop a one-page strategic plan so that everyone is aligned with the direction of the business and can see in one simple mechanism the path to achieve those goals. Set short-term, medium-term and long-term goals and agree to the steps to get there.

You don’t have to have a meeting every month. You may decide to hold group meetings quarterly and meet individually with your board members in between. But when you do have the meetings, be prepared.

Choose a site that is comfortable and free from distractions. Distribute information well ahead of time so board members have plenty of time to read through it and prepare their own thoughts and contribution. Keep board members up-to-date via email between meetings so that there is not too much catching up to do at the start of each meeting.

As part of your business plan you may decide to have each member drive a particular project or spearhead a new initiative. You may decide to have each member take it in turn to lead the meeting. Whatever you decide, have a plan and make sure everyone understands their role. Maintain a professional edge. Your advisors are not employees or suppliers and cannot be held accountable for your decisions. They are there to make suggestions and observations based on the information you provide.

Steps to setting up an advisory board

1. Determine the size of your board.

2. Choose the right people (they do not have to be based in your city).

3. Work out the compensation for each member individually that suits them and you.

4. Map out your expectations.

5. Avoid too many monthly meetings, utilise technology to keep everyone informed and meet one-on-one as needed.

6. Choose a project for each member to drive. Be clear on the roles.

7. Have a plan for growth and make sure everyone understands it.

Running a business is so much easier when you can bounce your ideas off a group of trusted people who are specialists in their fields and who are dedicated to seeing you succeed!

Jane Toohey operates as an outsourced director for a number of successful growth companies across Australia. She is also a director of Mini Movers Pty Ltd, a rapidly growing National organisation specialising in short distance moves. www.janetoohey.com.au

Photo: dbking (Flickr)

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  • http://www.prodigits.com.au Gerard

    Rather than sending emails around i’d recommend keeping everyone up to date using a wiki. In short this gives you multi-user, version controlled documents. We’ve just started a strategy group and set up a wiki. The biggest challenge will be making sure everyone uses the wiki and doesn’t revert back to email.

    There’s a good overview of wiki’s (although for software project management) here:
    http://bit.ly/4au8nC

    And, if you’re wondering what software you could use for this you could try here:
    http://en.wikipedia.org/wiki/Comparison_of_wiki_software

    [Reply]

    Jane Toohey Reply:

    Nice idea Gerard, can I put this on Twitter?

    [Reply]

    Gerard Reply:

    Sure

    [Reply]

  • http://www.clientlink.com.au Steve Dowling

    I think the suggested way you have summarised how each member contributes is spot on!. The qrtly approach with individual meetings in between is very sensible and efficient. I have found skype to be a terrific tool to communicate as well. It is easy to assess a legal eagle and financial person. Lots of folks profess to be marketers, when they are not! For the uninitiated, the benchmark is those who are CPM’s . A good CPM can assist any business team to focus energy on the appropriate target audience necessary to develop growth for the business.

    [Reply]

  • http://www.lucidlaw.com.au Karl Scott, LUCID LAW Pty Ltd

    Some really great advice here. Another great way to share relevant documents is using Dropbox. (http://www.dropbox.com )

    [Reply]

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