This SMART 100 profile and the information it contains is a duplication of content submitted by the applicant during the entry process. As a function of entry, applicants were required to declare that all details are factually correct, do not infringe on another’s intellectual property and are not unlawful, threatening, defamatory, invasive of privacy, obscene, or otherwise objectionable. Some profiles have been edited for reasons of space and clarity.
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1. THE BEGINNING
This innovation initially came to life when…
Trying to explain to business the impacts of cyber security, business and risk, when a client came to use after discussing with a tech person and explained that they could not understand a word that they said as they just explained in tech jargon and did not really understand their business or undertake the commerciality of cost and time restrictions. Bcyber came to life when we needed to step in and be the interpreter between technology and business and how it impacts.
2. WHAT & HOW
The purpose of this innovation is to…
…provides a managed service business solution sitting between technology and business that helps explains and manage the impact to business owners. With the use of our AI Chat tools we take the consumers answers and match with technology.
It does this by…
…undertakes this by utilising AI ChatBots. We have created over 600 questions that a consumer will require on cyber security and provide answers in non technical terms. This is delivered via an AI ChatBot solution we have called Cybil and is delivered from a central portal to Telegram, Skype, Messenger, Viber, Slack, Line, Kik and webchat.
3. PURPOSE & BENEFITS
This innovation improves on what came before because…
…the solution previously was staff were to call a help desk or email a help desk and needed to wait in line for a response or when the help desk was staffed. Our AI CyberChat Bot is now available 24*7*365 and is not reliant on the internet within the business only but can use external providers.
Its various benefits to the customer/end-user include…
The benefits include: 24*365*7 response, lower cost, faster delivery of answers, simple to deliver to remote staffing, answers being constantly added through AI learning, fully integrated to smart phones, utilises globally recognised platforms and back up messaging.
4. COMPETITIVE LANDSCAPE
In the past, this problem was solved by…
The BCyber solution is new as it allows staff to communicate with technology providers or help desks instantly rather than waiting on call centre help desks and waiting in a call line. The questions that are provided also allow users to provide and report cyber incidence much faster and also to understand implications through a common and familiar chat interface.
5. TARGET MARKET
It is made for…
Target market is all business, boards, management and staff. Through the delivery it is a tool that can assist a simple interface to expand the services that are needed within the business. Small and medium business that may not have full time call centre and tech staff can utilise as a low cost solution for cyber security questions and possibly expand to other technology solutions.
It is available for sale through…
This solution is available through an online rollout. It can either be used utilising our prebuilt cyberchat bot Cybil or clients can request own customised version with our without prebuilt answers.
Our marketing strategy is to…
Awareness via social media and also integrating and marketing direct to business through trade shows and associations.
FINE PRINT: This SMART 100 profile and the information it contains is a duplication of content submitted by the applicant during the entry process. As a function of entry, applicants were required to declare that all details are factually correct, do not infringe on another’s intellectual property and are not unlawful, threatening, defamatory, invasive of privacy, obscene, or otherwise objectionable. Some profiles have been edited for reasons of space and clarity.
Maven Judge Vote: BCyber – Smart 100 2018
(Please note – The form below is for judging purposes only and is restricted to the public)
