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Business Process Outsourcing (BPO) is one approach Australian companies can take to assist in freeing up fiscal and human capital. At a minimum, businesses can save up to 60 per cent on current contact centre costs, which can then be reinvested back into the core business and enable a shift towards high value tasks.
Only a few actually realise how small businesses can have a piece of this pie... a sweet one at that! In fact, most businesses are just starting to realise how lucrative this strategy can be, especially if you are low on capital and limited in resources. The truth is that despite the ever-looming potential setbacks, outsourcing will work wonders for any businesses, regardless of its nature and size, only and only if well managed.
When the economy gets tough, providing services over the Internet just gets better, according to a survey from Freelancer.com for the first quarter of 2012. The number of jobs listed rose from 140,000 to 170,000 in the first quarter of 2012. Some roles are star performers.