This SMART 100 profile and the information it contains is a duplication of content submitted by the applicant during the entry process. As a function of entry, applicants were required to declare that all details are factually correct, do not infringe on another’s intellectual property and are not unlawful, threatening, defamatory, invasive of privacy, obscene, or otherwise objectionable. Some profiles have been edited for reasons of space and clarity.
1. THE BEGINNING
This innovation initially came to life when…
Our delivery company Liquorun.com grew like crazy expanding around Australia and into US.
We kept running into the same 4 problems as we scaled:
Visibility over our drivers?
Who do we dispatch to efficiently?
How do we route efficiently?
It was expensive to run a call centre so how could we reduce the “where’s my delivery?” calls each shift?
Technology can obviously solve all of these problems…However…once we set out to solve this for ourselves we realised that this was a much broader issue amongst delivery businesses globally.
We eventually offered our newly developed delivery management system to the world.
2. WHAT & HOW
The purpose of this innovation is to…
Enable any sized delivery business the ability to streamline their whole delivery operation by utilising powerful company technology, for only cents per transaction, and allowing them to:
DISPATCH LIKE UBER
TRACK LIKE DOMINOS
ROUTE LIKE FEDEX
It does this by…
…a simple delivery management platform, with powerful dispatching and routing algorithms that allows any business to get set up in less than 15 minutes and start enjoying huge efficiency gains whilst delighting their customer with branded real-time tracking.
3. PURPOSE & BENEFITS
This innovation improves on what came before because…
…of complete visibility over fleet.
- Full insight into operation. Businesses can now capture end-to-end data points to analyse efficiency gains or gaps
- ProofofDelivery digitally
- Goodbye…lazydrivers…bigbrother is watching
- The customer can get better real time alerts on where their delivery is
- Business save on staffing costs as less staff needed for the operation
- Less time spent on making delivery decisions
Its various benefits to the customer/end-user include…
On average our customers have reported the following results:
REDUCTION IN CUSTOMER COMPLAINTS
INCREASE IN AVERAGE ORDER SIZES
SAVED MONTHLY IN DISPATCHING DECISIONS
REDUCTION IN MISSED DELIVERIES
INCREASE IN REPEAT ORDERS
FASTER DELIVERY TIMES
4. COMPETITIVE LANDSCAPE
In the past, this problem was solved by…
…two way radio, paper maps, SMS , text messaging and phone calls
Its predecessors/competitors include…
…GPS tracking device installed on a vehicle and walky talky devices.
5. TARGET MARKET
It is made for…
…Any business who moves something from A to B with their own delivery drivers.
We have customers in over 37 verticals, in over 58 countries and over 470 cities globally.
The global reach of this product is broad, diverse, and the market is ginormous. GetSwift is at the forefront of changing the way global delivery is managed and experienced.
It is available for sale through…
…Cloud based SaaS.
Businesses can sign up and get going in less than 15 minutes and all they pay is cents per delivery that they manage through the GetSwift platform.
Our marketing strategy is to…
…Our marketing strategy right now is a combination of secret sauce strategies that we don’t like to share publicly but what we can tell you is that we are struggling to keep up with all of the demand
FINE PRINT: This SMART 100 profile and the information it contains is a duplication of content submitted by the applicant during the entry process. As a function of entry, applicants were required to declare that all details are factually correct, do not infringe on another’s intellectual property and are not unlawful, threatening, defamatory, invasive of privacy, obscene, or otherwise objectionable. Some profiles have been edited for reasons of space and clarity.