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Business Process Outsourcing (BPO) is one approach Australian companies can take to assist in freeing up fiscal and human capital. At a minimum, businesses can save up to 60 per cent on current contact centre costs, which can then be reinvested back into the core business and enable a shift towards high value tasks.
Outsourcing, or offshoring, is not an option in today’s business. It simply needs to be done. The mantra is: ‘Outsource or perish! Consequently, how you...
How did Pete Williams build million-dollar e-commerce sites, a global marketing and communication agency and an international, award winning Telecommunications hardware company... often in his pyjamas?
He became an outsourcing extremist, that's how, taking the skills made popular by Tim Ferris one step further, creating multiple "rinse and repeat" systems.
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With the economy in its current state and the US dollar near parity, geo-arbitrage opportunities abound. Combine that with the power of cloud based technologies and tools, like DropBox, ScreenSteps, Dictamous and Screenflow, and it has suddenly become far easier than any time in history to employ and manage skilled staff and freelancers from all corners of the globe.
If you attended yesterday's webinar with Pete Williams on outsourcing, offshoring and crowdsourcing, you might recall that I asked Pete whether we could share a video of his that I was fortunate enough to stumble across in the not-so-distant past. As mentioned, this video really got my head spinning. It begins with one logical and familiar example of outsourcing (creating content for a website) and then takes the process to the... wait for it... EXTREME! (Because Pete's an outsourcing 'extremist', see?)
There's not enough time in the day to get all the niggling, annoying, mundane tasks done. Plus, you want to build your brand. You know that it's essential to work 'on' your business and not just 'in' it. But where can you find the time? If this sounds familiar, don't fret. You are not alone! It's time to outsource, offshore, crowdsource and maybe even make yourself redundant!