Customer care Archives -
Home Tags Customer care

Tag: Customer care

Here are 13 customer retention nuggets to help you keep them coming back over...

Doors are opening, people are talking and you have a stream of customers flowing through. Now that you have a customer base it’s time to ensure keep them.

Businesses know they need to put customers first but are held back by fear...

Australian businesses acknowledge they must evolve to become more customer centric but are held back by fear of failure among other factors.

Five international marketing tips from Alibaba’s Michael Mang

Despite the fact that we now operate in a global economy, for many business owners, trying to break out from a local base into...

It’s the little things that matter! How taking care of the tiny details builds...

When you think of plumbing, you probably don’t think of customer loyalty. Plumbers are like dentists. We get lumped in the ‘I need you...

How to get first-time customers to come back for more and, bring their friends...

You wouldn't tolerate a rude salesperson in your store, would you? On that note, you shouldn't let your website get away with it either. Your...

These five customers drive business owners crazy! However, there’s a remedy for each one…

The ideal and, most valuable, customers are ones who are loyal to a brand, willing to spend more than the minimum dollar value and...

Minimise client objections by creating a better relationship from the outset

For many sales and marketing professionals, customer complaints are one of their biggest bugbears. While it’s never nice to be on the receiving end of aggro, most of the time it can be diffused (or avoided altogether) if the relationship is handled properly from the outset.

FREE BUSINESS TOOLS

The Gaddie Pitch in three simple sentences with Antony Gaddie and...

The personal elevator pitch is an essential tool in the entrepreneur’s utility belt. Your pitch is also essential for success on the web, for placement on landing pages, in emails and blogs. The medium might change but rarely will the structure of an effective pitch. Antony Gaddie is the creator of “the Gaddie Pitch,” an internationally-renowned set of tactics designed to help business owners deliver an effective elevator pitch, time and time again.

FREE BUSINESS TOOL

Five things to get right before you quit your day job,...

Are you wondering if you are ready to quit your day job to pursue your entrepreneurial dreams? You, like many other aspiring entrepreneurs, may feel stuck and unable to take the plunge into the startup lifestyle. Dan Mumby is here to make sure you know the five key things to get right before you quit your day job in this FREE CHEAT SHEET.

INFOGRAPHICS

New Zealand’s Xero eyes US IPO, further disruption as subscribers increase...

Xero recently held its annual meeting in Wellington, during which the company revealed some interesting details about its future. As has been widely suspected, the...

OPINIONS & ADVICE