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Is self-service the future of retail?

As consumer, we go to great lengths to find the best deals from banks and retailers -- and we tend to stick around when we find service tailored to our needs. Thus claims a new survey comparing Aussies with consumers around the world. The survey, which was commissioned by NCR Corporation, looks at the importance of self-service, personalisation, and technology when choosing a brand.

Free online ‘starting a business course’ for those with an idea

Sponsored message: There’s a special place for those with a vision and the get-up-and-go to start something. www.thesbhub.com.au is an information resource and online community where you can learn a thing or two about starting a successful business! The course will help you assess the feasibility of your business idea and develop it further.

Free online 'starting a business course' for those with an idea

Sponsored message: There’s a special place for those with a vision and the get-up-and-go to start something. www.thesbhub.com.au is an information resource and online community where you can learn a thing or two about starting a successful business! The course will help you assess the feasibility of your business idea and develop it further.

Free online ’starting a business course’ for those ready to start

Sponsored message: There’s a special place for those with a vision and the get-up-and-go to start something. www.thesbhub.com.au is an information resource and online community where you can learn a thing or two about starting a successful business! The course guides you through the practicalities of opening a business and completing a business plan.

Your votes are in. So what was Australia’s dumbest business decision for 2009?

Clearly, iSnack 2.0 and Westpac's banana smoothies left a strange taste in your mouth, while Mars and the Liberal Party delivered a wrong'un with their spin. Readers who don't take the world too seriously agreed with our pre-emptive request (to not take the report too seriously), while Virgin's black email generated enough annoyance to equal the sinking of Storm. Jackson Jive shimmied in to score your number eight vote, while the social media attempts of the big brands to attract your clicks failed to inspire you (once again). The Myer float scored the least votes at number 10 (perhaps due to the number of people who now own their own special parcel of this prestigious accolade).

Your votes are in. So what was Australia's dumbest business decision for 2009?

Clearly, iSnack 2.0 and Westpac's banana smoothies left a strange taste in your mouth, while Mars and the Liberal Party delivered a wrong'un with their spin. Readers who don't take the world too seriously agreed with our pre-emptive request (to not take the report too seriously), while Virgin's black email generated enough annoyance to equal the sinking of Storm. Jackson Jive shimmied in to score your number eight vote, while the social media attempts of the big brands to attract your clicks failed to inspire you (once again). The Myer float scored the least votes at number 10 (perhaps due to the number of people who now own their own special parcel of this prestigious accolade).

The 10 Dumbest Business Moments for 2009. It’s time to vote!

Two weeks ago, we asked our readers to help us assemble our annual Dumb Report, a selection of Australian goofs, gaffs and groaners from...

The 10 Dumbest Business Moments for 2009. It's time to vote!

Two weeks ago, we asked our readers to help us assemble our annual Dumb Report, a selection of Australian goofs, gaffs and groaners from...
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New Zealand’s Xero eyes US IPO, further disruption as subscribers increase...

Xero recently held its annual meeting in Wellington, during which the company revealed some interesting details about its future. As has been widely suspected, the...

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