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This start-up is unlocking effortless income for home owners and property investors

MadeComfy is a short term property management specialist committed to providing property owners with the highest quality, hassle-free, hosting service in the market. It makes hosting effortless whilst property owners earn the rental income

Leads for your business… Five unconventional strategies to get more leads, made simple [FREE...

Here's a slightly personal question... You wouldn’t ask someone to marry you on the first date, would you? You’d at least share a Cafe Latte with...

The ratings game for customers is all about the ‘senses’!

You might never guess why vets would get the highest consumer satisfaction ratings, or why advertising and marketing would get the worst rap. Or...

Five things I’ve learned about consumer behaviour (that contradict everything you’ve been taught)

After four years at the healm of business reviews website WOMOW.com.au, Fiona Adler has learnt lots of things along the way – not the least of which are some surprising insights about consumer behaviour. Having access to so much customer satisfaction data has changed her way of thinking about consumers – and changed it for the better. Here are her five lessons to change the way you think about consumer behaviour too.

Meet Soup, Anthill 2010 Cool Company Award Finalist [Innovation Award Category]

Soup was Australia's first marketing agency to build a service proposition on word of mouth. The agency recruits people to become influencers, or Soupers. They receive products before they launch, samples to share with friends, and behind-the-scenes access to a client company. Soupers are matched by their backgrounds and interests to companies and products.

Lesley-Ann Trow talks Word-Of-Mouth for Whitepages

It's always pleasing to see an Anthill contributor gain the opportunity to share his or her unique views 'beyond the hill'. In this clip, first aired on The Workshop, an online resource for business builders developed by the Whitepages, Lesley-Ann Trow shares tips on word-of-mouth marketing with Judy Leach from Limelight Illuminations.

What creates word of mouth? A case study in coffee talk.

What makes for a good strategy to get people chatting and raving about your brand and passing the word on to others? We posed this question to Soup, a marketing agency that works with influential people to spread the word about products and brands. Tracey Coleman, Soup's conversations director, shared this story of a successful cafe in Sydney and what it revealed about word-of-mouth marketing.

There’s a lot of iTalk going on, marketing survey says

Marketing survey puts emphasis on raising awareness of a product by word of mouth and says Apple got the most positive buzz among chit-chatting Australians.

There's a lot of iTalk going on, marketing survey says

Marketing survey puts emphasis on raising awareness of a product by word of mouth and says Apple got the most positive buzz among chit-chatting Australians.

You get the clients you deserve

But let me take this statement a step further: You get the clients you deserve because you teach them how to treat you. This important life lessons came into sharp focus for me a couple of months ago when a client left one of our programs after making $30,000 in four months, letting us know that they didn’t think we’d added any value to their business.

Soup’s Sharyn Smith and the growing influence of ‘word-of-mouth’ marketing [PODCAST]

Sharyn Smith, the founder and chief executive of Soup, Australia’s first word-of-mouth marketing company. In this podcast, she explains how to harness this medium to create new, more individualised marketing strategies.

Soup's Sharyn Smith and the growing influence of 'word-of-mouth' marketing [PODCAST]

Sharyn Smith, the founder and chief executive of Soup, Australia’s first word-of-mouth marketing company. In this podcast, she explains how to harness this medium to create new, more individualised marketing strategies.

Michael Hewitt-Gleeson, School of Thinking

He worked with Edward De Bono teaching people to think, but Michael Hewitt-Gleeson has moved on from selling hats. He studied under George Gallup, but is now creating, rather than measuring, 'word of mouth'. He is a bestselling author, public speaker and 'paradigm-shifter'. This month, we honour Michael Hewitt-Gleeson as 'The Anthillian'.

How to fuel word of mouth like a fire

We have all heard it before. "Word of mouth is the most powerful form of advertising'. A lot of businesses' survival depends on it,...

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