Home Tags Retail

Tag: retail

What makes online retail guru Ruslan Kogan tick?

In this week's interview, Ruslan Kogan, founder and chief executive of Kogan (formerly Kogan Technologies) and recent Anthill 30under30 winner, discusses his take on changes being wrought in retail by direct to public online traders. Word of mouth, service and good value are the keys to success, he says, and his company has just reported a 48 percent quarterly rise in revenue at a time when High Street retailers are feeling the pinch.

Three ways retailers should use mobile to attract customers this holiday shopping season

Have your competitors already started singing ‘Tis the Season’ to woo customers? As the battle for shoppers heats up, there’s a better way for retailers to give themselves an added advantage: attracting new customers, generating repeat business, and improving campaign analytics with easy-to-execute mobile marketing programs. Nishma Shah explains three simple methods for targeting mobile users.

Talking Business Analysis: Are consumers growing more frugal?

RMIT economist Jonathan Boymal talks about interest rate rises, retail figures and falling building approval data. He sees evidence of high consumer confidence, but also observes a degree of risk aversion and cautious selectivity in the spending habits of consumers.

How Ian Campbell used “Master Chef” to promote appliance brand Sunbeam

Ian Campbell, managing director of Melbourne-based manufacturing conglomerate, GUD Holdings, talks to Leon and Garry about marketing, the consumer appliance business, retailers and their “philosophies” and why he does not always find them either useful or profitable. And then there was his highly successful sponsorship of the TV blockbuster “Master Chef” to promote the Sunbeam kitchen appliances company.

Surveys show growing business confidence, sagging consumer sentiment

Leon and Garry talk about rising business confidence masking patchy business conditions. Consumer sentiment has dropped and fewer people are taking out loans; however, more people are using their credit cards. Meanwhile, a new report from the Australian Bureau of Statistics shows Australians are wealthier and living longer.

Behind the numbers, balances and trends

RMIT economist Jonathan Boymal talks about the balance of payments, national accounts, building approvals and retail trade trends.

Is self-service the future of retail?

As consumer, we go to great lengths to find the best deals from banks and retailers -- and we tend to stick around when we find service tailored to our needs. Thus claims a new survey comparing Aussies with consumers around the world. The survey, which was commissioned by NCR Corporation, looks at the importance of self-service, personalisation, and technology when choosing a brand.

Grin and win: Friendly service is small business’ secret weapon against big competitors

Friendly service is the secret weapon for local businesses looking to attract customers away from large retailers and firms, according to a new survey by American Express.

Grin and win: Friendly service is small business' secret weapon against big competitors

Friendly service is the secret weapon for local businesses looking to attract customers away from large retailers and firms, according to a new survey by American Express.

How to make online customers stick around

While enticing new customers has become second nature to Australia's online retailers, they don't do nearly enough to retain the ones they already have, according to new research.

Is theatre the future of retail?

For beer consumers, I imagine this innovation might be an enormous boon (personally, I'm a quantity over quality type of guy). However, I suspect that the real commercial advantage drawn from the Beer Vault might not be its capacity to expand beer drinkers' palates and prevent wastage.

Growing your business through the recovery? It’s about combining online and offline value.

So, you’ve weathered the storm that was the GFC. That’s a relief, no doubt. But where to now? Looking forward there is justifiable concern that uncertain consumer sentiment, combined with the absence of the 2009 stimulus package, will see sales remain lacklustre.

How to walk on water: A new form of subliminal advertising?

The internet has enabled ever greater possibilities for creative viral marketing, which encourage potential customers to jump on the meme bandwagon and fuel the dissemination of commercial messages with their own enthusiasm. However, as with most things on the internet, the lifespan of this approach is generally short lived. A new approach that seems to be gaining popularity is embedding your product within a short film that, on face value, is documenting something entirely different.

If the shoe fits: the precarious world of the online custom cobbler [WEBSITE OF...

It's not every day that a blokey developer quits his day job to sell custom-designed shoes online. In fact, such a move might seem like entrepreneurial madness, especially when you consider the sea of demanding Carrie Bradshaws such a business is likely to attract. Matthew da Silva talks to Mike Knapp, co-founder of Shoes of Prey, to see what made him quit Google and dip his toe into the foot business.

Can Facebook really deliver on its goal to redefine the internet?

Many years ago, Google took centre stage just as the world began to buzz about web 2.0. Could it be Facebook's turn to take the digital reins and deliver the next meaningful evolution of the web from the realm of geekdom to the mainstream.

Australian retail e-commerce industry gets its own awards program

The inaugural award ceremony in Australia for the e-retail industry will be held in July at the Sydney Convention and Exhibition Centre.

The hottest market opportunities in Japan for entrepreneurs located elsewhere (part 2)

In my previous letter I looked at two trends in Japan that may turn into “hot’ opportunities for those outside the country. Here are two more trends that will provide opportunities for an entrepreneurial soul.

Nando's taps into gossip fatigue with 'Bingle-free zone' promo

Chicken restaurant chain Nando's Australia is hoping to cash in on the Bingle-Clarke-breakup-saga zeitgeist with this latest promo declaring all Nando's outlets 'Bingle-free zones'.

Nando’s taps into gossip fatigue with ‘Bingle-free zone’ promo

Chicken restaurant chain Nando's Australia is hoping to cash in on the Bingle-Clarke-breakup-saga zeitgeist with this latest promo declaring all Nando's outlets 'Bingle-free zones'.

Awesome Japanese shop window installation

Those Japanese know how to do shop windows with class. Check out this breath of fresh air -- a Maison Hermès installation by Tokujin Yoshioka.
Subscribe to the Newsletter Over 30K subscribers

FREE BUSINESS TOOLS

The Alchemy of Negotiation with Matt Lohmeyer [FREE REPORT]

Negotiation is part and parcel of everyday life. Despite this, the idea of honing our negotiating skills doesn’t go down well with most of us. We fear that we’ll end up being manipulative, exploitative, scheming. To help us break the chains of this retrogressive mentality, we have Matt Lohmeyer. He has worked as a professional negotiator in various fields for over eight years and before that, negotiated deals with biotech pharmaceutical and chemical companies. In short, he’s an Alchemist in the Art of Negotiation.

FREE BUSINESS TOOL

Ever considered crowdfunding? [FREE REPORT]

Liz Wald is Vice President of International for Indiegogo.com. She has been terrifically successful raising funds through the crowd model.  One of her successes...

INFOGRAPHICS

New Zealand’s Xero eyes US IPO, further disruption as subscribers increase...

Xero recently held its annual meeting in Wellington, during which the company revealed some interesting details about its future. As has been widely suspected, the...

OPINIONS & ADVICE