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When everyone has access to the same information, something profound happens: systems become unified, and processes become streamlined. You can then start to roll out standard processes across your organisation.
Zach Nelson is CEO of NetSuite. He was named one of the 10 Visionary CEOs of 2008 by InternetNews.com, after guiding the company through its 2007 IPO. He helmed it from startup to one of the world's leading cloud computing companies. So, it's not surprisingly that he should hold this view. Yes, he is biased. But is he wrong?