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Do you know your customer’s rights when they return an item? Here are 8...

Think customers need to produce a receipt, or the original packaging, to return an item? Think again. Retailers might have developed bespoke returns policies that they require customers to adhere to, but leading parcel delivery service CouriersPlease (CP) has done all the research to find out specific rules around returns every retailer should know about.

This eCommerce logistics provider is forecasting that online shopping growth will drive product prices...

On the back of new research, leading parcel delivery service CouriersPlease (CP) forecasts that the online shopping industry will have a greater focus...

59% of Aussie shoppers believe most of our retail industry will be online within five...

With Australian consumers increasingly turning to online shopping, multiple stores have closed in recent years, with Toys ‘R’ Us, Gap, Esprit, and selected Target stores the casualties this year alone. Australians have become so used to these closures that a recent survey revealed 59 per cent of Aussie shoppers believe most of the industry will be online in the next two-to-five years.

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