Tag: customer-centricity
Does your business have an organisational culture? It’s important to your customers
Organisational culture is an intangible entity. As such, it is important to identify observable behaviours that indicate your organisation’s culture, as well as its alignment to your customer strategy and objectives.
The secret of success… it’s no secret
One of the most disappointing aspects of writing about start-up companies is that in most cases there is no secret to their success. Having...
The secret of success… it's no secret
One of the most disappointing aspects of writing about start-up companies is that in most cases there is no secret to their success. Having...
