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How businesses can learn from the challenges presented during COVID-19

During our nation’s shutdown, I’ve witnessed a few retailers surviving, others thriving, while the majority have experienced a significant downturn or have seen their revenue cease altogether.

Logistics expert forecasts global supply chain disruptions on retailers & consumers

Jessica Ip, Chief Transformation Officer at leading parcel delivery service CouriersPlease (CP), explains the ripple effect significant disruptions in the global supply chain have on retailers and consumers – and what we can expect in the coming months.

Do you know your customer’s rights when they return an item? Here are 8...

Think customers need to produce a receipt, or the original packaging, to return an item? Think again. Retailers might have developed bespoke returns policies that they require customers to adhere to, but leading parcel delivery service CouriersPlease (CP) has done all the research to find out specific rules around returns every retailer should know about.

This eCommerce logistics provider is forecasting that online shopping growth will drive product prices...

On the back of new research, leading parcel delivery service CouriersPlease (CP) forecasts that the online shopping industry will have a greater focus...

What online retailers need to do to persuade Aussies to shop from new product...

New research reveals that up to 60 per cent of online shoppers want a better internet experience, and cheaper delivery and...

59% of Aussie shoppers believe most of our retail industry will be online within five...

With Australian consumers increasingly turning to online shopping, multiple stores have closed in recent years, with Toys ‘R’ Us, Gap, Esprit, and selected Target stores the casualties this year alone. Australians have become so used to these closures that a recent survey revealed 59 per cent of Aussie shoppers believe most of the industry will be online in the next two-to-five years.

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HOW TO RECRUIT THE BEST PEOPLE with Sam Chandler

Plenty of recruitment agencies have tallied the numbers and found that the average dud hire will cost an organisation between $50,000 and $70,000, factoring...

FREE BUSINESS TOOL

Learn how to devise winning business ideas in four steps with...

It’s often said that everyone will have at least one big business idea in his or her lifetime. But how do you know if your next big idea is genuinely great or a genuine waste of time? This cheat sheet will help you formulate ideas, identify opportunities, evaluate their strengths and take your first big step forward. Learn how to get focus and clarity. Plus, score a bonus tip that will help you more than you might think!

INFOGRAPHICS

New Zealand’s Xero eyes US IPO, further disruption as subscribers increase...

Xero recently held its annual meeting in Wellington, during which the company revealed some interesting details about its future. As has been widely suspected, the...

OPINIONS & ADVICE