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Minimise client objections by creating a better relationship from the outset

For many sales and marketing professionals, customer complaints are one of their biggest bugbears. While it’s never nice to be on the receiving end of aggro, most of the time it can be diffused (or avoided altogether) if the relationship is handled properly from the outset.

Is Corridor Combat affecting your workplace?

Corridor combat: when two people who are not getting on well at work – pass each other in the corridor – each smiles at the other while muttering silently “F… you”.

Six great tips to help neutralise conflict in business and life

‘What doesn’t kill you makes you stronger.’ Who hasn’t trotted out this old platitude to encourage themselves or someone else to tough it out, hang in there or generally put up and shut up? Well, guys – listen up, we were wrong!
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Three easy wins when using LinkedIn with David Hobson [FREE REPORT]

"If you’re pressed for time, I'm here to help." In this report, David Hobson will show you three quick wins - things you can do to pimp out your LinkedIn profile in 15 minutes or less.


How to secure lucrative sponsorships in five steps [CHEAT SHEET]

If you’re running an event or any major initiative, you’ve got overheads, marketing responsibilities and a small army of people counting on you. And, of...


New Zealand’s Xero eyes US IPO, further disruption as subscribers increase...

Xero recently held its annual meeting in Wellington, during which the company revealed some interesting details about its future. As has been widely suspected, the...