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5 tips that will change your customer service into a memorable experience

When researching to start up Bubbler Deals I saw a clear need for a customer service focused deal site. Pretty much everyone I spoke to told me of a bad experience they had purchasing from a deal site. The industry was fast losing the trust and respect of their members – their reason for being.

Be recognised as Australia’s best and brightest Mumpreneur

Australia's most innovative mothers will be getting a break from their demanding workplace and household duties when they are honoured at the 2011 AusMumpreneur Awards, which will be presented at a gala event at Mercure Sydney on Saturday 27 August. Award nominations are being accepted until Friday 17 June.
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How to expand into New Markets with Elsita Meyer-Brandt [CHEAT SHEET]

Most organisations begin with aspirations to start local, then grow global. But, in reality, very few ever take the big leap into new markets. In this Cheat Sheet, Elsita Meyer-Brandt, Head of Market Expansion and International Marketing for Eventbrite, shares five rules to help organisations, just like yours, expand into new markets.

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Strategic Alliances with Simone Novello [FREE INFOGRAPHIC]

Have you heard the often touted claim that the average lifespan of a business is two years? Have you ever wondered why that is? Often, it’s because, in the rush and intensity of starting up, business owners get caught up in day-to-day op-erations and overlook fast growth opportunities, like strategic partnerships. In this FREE INFOGRAPHIC, Simone Novello helps to answer your three most common questions about how to harness the power of... FRIENDS WITH BENEFITS.

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New Zealand’s Xero eyes US IPO, further disruption as subscribers increase...

Xero recently held its annual meeting in Wellington, during which the company revealed some interesting details about its future. As has been widely suspected, the...

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