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Want to hear Zendesk’s Mikkel Svane? Book your seat at Startup Grind’s fireside chat...

The Dane is one of the storied entrepreneur of our times. He has brought a rare freshness to notorious customer service, starting, perhaps, with its elevating name. Having started out in his native Denmark in 2007, Svane and his co-founder quickly realized what they had to do to make it big.
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Five essential ingredients for a humming homepage with James Tuckerman [FREE...

Most homepages dedicate too much of their valuable space to predictable and generally unhelpful information, such as the purpose of the business, their products and services, their achievements and needy invitations to ‘buy, buy, buy’ or ‘contact us for a free consultation on no obligation quote’. Effective homepages focus on the needs and wants of the customer.

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New Zealand’s Xero eyes US IPO, further disruption as subscribers increase...

Xero recently held its annual meeting in Wellington, during which the company revealed some interesting details about its future. As has been widely suspected, the...

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