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Social customer care in Australia: a tale of foul wine and varied response time....

Social media is the place for sharing. Most of what is being shared is of the banal, light hearted sort, like cute cat videos,...
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New Zealand’s Xero eyes US IPO, further disruption as subscribers increase...

Xero recently held its annual meeting in Wellington, during which the company revealed some interesting details about its future. As has been widely suspected, the...

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