Big retail is stinging. Could the banks be next?
Innovation is the lifeblood of Australia. But what is it with the banks? They claim to ‘talk expert solutions’, ‘live in your world’ and even ‘dare to be different’. But when it comes to innovation, our big banks have been laggards in technology adoption. They now face market share erosion by non-bank, global players, such as PayPal and systems managed by retailer Amazon and Google.
