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	<title>Comments on: Why I think our latest online marketing &#8216;experiment&#8217; is not working</title>
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	<link>http://anthillonline.com/why-i-think-our-latest-online-marketing-experiment-is-not-working/</link>
	<description>Business help for entrepreneurs, startups and small business owners in Australia &#124; Business &#62; Innovation &#62; Technology &#62; Entrepreneurship - Anthill Magazine: It&#039;s Where Ideas and Business Meet.</description>
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		<title>By: Carl Uvesten</title>
		<link>http://anthillonline.com/why-i-think-our-latest-online-marketing-experiment-is-not-working/#comment-20195</link>
		<dc:creator>Carl Uvesten</dc:creator>
		<pubDate>Wed, 18 Nov 2009 06:20:11 +0000</pubDate>
		<guid isPermaLink="false">http://anthillonline.com/?p=19611#comment-20195</guid>
		<description>Whether approached by a marketer on the street or receiveing an email, I&#039;m not selling out my friends for a prize awarded to myself. Every time there&#039;s a possibility for me to gain something by providing name, email address etc of my friends I turn it down.

However, everytime I find something I personally believe is worth sharing I pass it on to everyone I know. Viral is not forced, viral is voluntary. 

You want people to join your Facebook group? Give them a reason. Don&#039;t buy them.
You want people to tell their friends about you? Give them a reason. Don&#039;t buy them.

It&#039;s very simple. My nephew (7yo) has few friends. He gets the neighbouring kids to play with him by giving them lollies. Sure they come, but they leave when the lollies are gone.</description>
		<content:encoded><![CDATA[<p>Whether approached by a marketer on the street or receiveing an email, I&#8217;m not selling out my friends for a prize awarded to myself. Every time there&#8217;s a possibility for me to gain something by providing name, email address etc of my friends I turn it down.</p>
<p>However, everytime I find something I personally believe is worth sharing I pass it on to everyone I know. Viral is not forced, viral is voluntary. </p>
<p>You want people to join your Facebook group? Give them a reason. Don&#8217;t buy them.<br />
You want people to tell their friends about you? Give them a reason. Don&#8217;t buy them.</p>
<p>It&#8217;s very simple. My nephew (7yo) has few friends. He gets the neighbouring kids to play with him by giving them lollies. Sure they come, but they leave when the lollies are gone.</p>
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		<title>By: Anthony</title>
		<link>http://anthillonline.com/why-i-think-our-latest-online-marketing-experiment-is-not-working/#comment-19568</link>
		<dc:creator>Anthony</dc:creator>
		<pubDate>Tue, 10 Nov 2009 01:28:11 +0000</pubDate>
		<guid isPermaLink="false">http://anthillonline.com/?p=19611#comment-19568</guid>
		<description>A lot of good advice has been offered already, mostly from people with far more marketing nous than me, I&#039;m sure. Kudos to you, James, for starting an open conversation about this stuff. Good relationship building with your readers--and good use of a resource, for that matter!

I think there is one important point, touched on only briefly (by David Martin), that is worth raising: the effect of your recruitment strategy on how people feel about your brand.

Being too pushy can be dangerous.  &quot;Recruit X people to win&quot; has a worryingly pyramidal feel to it. Even if the prize is an iPhone or a trip to Hawaii, there&#039;s nothing more annoying than being bombarded with invitations from &#039;friends&#039; (which on facebook might include associates, distant relatives, and people I went to school with or met at a party once) who are CLEARLY just trying to win a prize for themselves! As a result, I never enter any competition that requires me to recruit a bunch of other entrants, because I value my friendships more than any competition prize.

It goes beyond the automatic &#039;ignore&#039; that David talks about.  I imagine it has the potential, if you get it really wrong*, to do serious damage to your brand.


*  I&#039;m certainly not saying that you got it really wrong, James!! In fact, you might have had a higher take-up with a more aggressive recruitment strategy--but at what cost?</description>
		<content:encoded><![CDATA[<p>A lot of good advice has been offered already, mostly from people with far more marketing nous than me, I&#8217;m sure. Kudos to you, James, for starting an open conversation about this stuff. Good relationship building with your readers&#8211;and good use of a resource, for that matter!</p>
<p>I think there is one important point, touched on only briefly (by David Martin), that is worth raising: the effect of your recruitment strategy on how people feel about your brand.</p>
<p>Being too pushy can be dangerous.  &#8220;Recruit X people to win&#8221; has a worryingly pyramidal feel to it. Even if the prize is an iPhone or a trip to Hawaii, there&#8217;s nothing more annoying than being bombarded with invitations from &#8216;friends&#8217; (which on facebook might include associates, distant relatives, and people I went to school with or met at a party once) who are CLEARLY just trying to win a prize for themselves! As a result, I never enter any competition that requires me to recruit a bunch of other entrants, because I value my friendships more than any competition prize.</p>
<p>It goes beyond the automatic &#8216;ignore&#8217; that David talks about.  I imagine it has the potential, if you get it really wrong*, to do serious damage to your brand.</p>
<p>*  I&#8217;m certainly not saying that you got it really wrong, James!! In fact, you might have had a higher take-up with a more aggressive recruitment strategy&#8211;but at what cost?</p>
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		<title>By: James Tuckerman</title>
		<link>http://anthillonline.com/why-i-think-our-latest-online-marketing-experiment-is-not-working/#comment-19206</link>
		<dc:creator>James Tuckerman</dc:creator>
		<pubDate>Fri, 06 Nov 2009 07:04:32 +0000</pubDate>
		<guid isPermaLink="false">http://anthillonline.com/?p=19611#comment-19206</guid>
		<description>Thanks mate! Valuable stuff. JT</description>
		<content:encoded><![CDATA[<p>Thanks mate! Valuable stuff. JT</p>
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		<title>By: Tim Lea</title>
		<link>http://anthillonline.com/why-i-think-our-latest-online-marketing-experiment-is-not-working/#comment-19172</link>
		<dc:creator>Tim Lea</dc:creator>
		<pubDate>Thu, 05 Nov 2009 21:44:52 +0000</pubDate>
		<guid isPermaLink="false">http://anthillonline.com/?p=19611#comment-19172</guid>
		<description>James - a great post and thanks for sharing so openly your experiences. I must say it is so refreshing to hear of and to openly share the practical experience of using social media - there is so much hype (a euphemism for BS) about the subject with very few open case studies on a B2B basis, where social media whilst having a role, is probably very limited. I suspect Linked In might generate some more &quot;quality&quot; results for you - that&#039;s where I first came across the quality of Anthill Online, and have become a supporter. Thanks again for such an open posting. I look forward to reviewing updates</description>
		<content:encoded><![CDATA[<p>James &#8211; a great post and thanks for sharing so openly your experiences. I must say it is so refreshing to hear of and to openly share the practical experience of using social media &#8211; there is so much hype (a euphemism for BS) about the subject with very few open case studies on a B2B basis, where social media whilst having a role, is probably very limited. I suspect Linked In might generate some more &#8220;quality&#8221; results for you &#8211; that&#8217;s where I first came across the quality of Anthill Online, and have become a supporter. Thanks again for such an open posting. I look forward to reviewing updates</p>
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		<title>By: Dan Brian</title>
		<link>http://anthillonline.com/why-i-think-our-latest-online-marketing-experiment-is-not-working/#comment-19134</link>
		<dc:creator>Dan Brian</dc:creator>
		<pubDate>Thu, 05 Nov 2009 12:48:00 +0000</pubDate>
		<guid isPermaLink="false">http://anthillonline.com/?p=19611#comment-19134</guid>
		<description>Something remarkable (correction from above) along the lines of what Seth Godin espouses in Purple Cow - the competition call to action should be remarkable - like coffee with a top capital raiser or marketing guru or a publicity event with one of your sponsor partners, or a combination - it would cost less than the DVD&#039;s and I would refer all my mates I thought might want to meet them or might benefit.</description>
		<content:encoded><![CDATA[<p>Something remarkable (correction from above) along the lines of what Seth Godin espouses in Purple Cow &#8211; the competition call to action should be remarkable &#8211; like coffee with a top capital raiser or marketing guru or a publicity event with one of your sponsor partners, or a combination &#8211; it would cost less than the DVD&#8217;s and I would refer all my mates I thought might want to meet them or might benefit.</p>
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		<title>By: Dan Brian</title>
		<link>http://anthillonline.com/why-i-think-our-latest-online-marketing-experiment-is-not-working/#comment-19133</link>
		<dc:creator>Dan Brian</dc:creator>
		<pubDate>Thu, 05 Nov 2009 12:41:32 +0000</pubDate>
		<guid isPermaLink="false">http://anthillonline.com/?p=19611#comment-19133</guid>
		<description>Hi James, great post, and Alex almost nailed it. I think Gladwell would say, Facebook was merely the tool through which you sought the connectors, mavens, salespeople, and your call to action may be weak, strong, or indifferent (I say indifferent here, better off to go with someone remarkable (godin) that prompts a call to action by your target demo) should be multichannel in it&#039;s reply and entry options. OR it should choose a channel like email that everyone is comfortable with. If you changed this paradigm you would look at FB, Twitter, and all the others as multiplier channels for the remarkable call to action to pass through. How do you measure which one&#039;s most effective, either use a simple entry code word or question or dedicate response email addresses etc. Hope that helps.</description>
		<content:encoded><![CDATA[<p>Hi James, great post, and Alex almost nailed it. I think Gladwell would say, Facebook was merely the tool through which you sought the connectors, mavens, salespeople, and your call to action may be weak, strong, or indifferent (I say indifferent here, better off to go with someone remarkable (godin) that prompts a call to action by your target demo) should be multichannel in it&#8217;s reply and entry options. OR it should choose a channel like email that everyone is comfortable with. If you changed this paradigm you would look at FB, Twitter, and all the others as multiplier channels for the remarkable call to action to pass through. How do you measure which one&#8217;s most effective, either use a simple entry code word or question or dedicate response email addresses etc. Hope that helps.</p>
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		<title>By: Alex</title>
		<link>http://anthillonline.com/why-i-think-our-latest-online-marketing-experiment-is-not-working/#comment-18074</link>
		<dc:creator>Alex</dc:creator>
		<pubDate>Thu, 29 Oct 2009 06:28:03 +0000</pubDate>
		<guid isPermaLink="false">http://anthillonline.com/?p=19611#comment-18074</guid>
		<description>I agree with David (and by proxy Matt also and anyone else who agrees with David).

a) Wrong &quot;social media&quot; channel. The fact that Anthill &#039;pushed&#039; through a Social Media channel rather than allowed peeps to promote through their chosen social medium is perhaps a folly in itself. I got your email, but as it was a Facebook driven promotion ignored it. Others might have jumped on - but apparently not.

b) I think you dismiss your choice in prize too easily. DVD are so &#039;90s. Ask a 19 y/o how they consume movies these days... If people are likely to subscribe to a magazine, online, using a credit card: 2+2+2 = Amazon.com. If you had offered an Amazon voucher, I would have jumped onboard and pumped it.

c) With the right prize, your requested recruits could have easily been 3-5, exponentially increasing the scale of virality.

I&#039;m available for weddings, parties and high ROI internet marketing strategies in the Melbourne area.

peace. aa</description>
		<content:encoded><![CDATA[<p>I agree with David (and by proxy Matt also and anyone else who agrees with David).</p>
<p>a) Wrong &#8220;social media&#8221; channel. The fact that Anthill &#8216;pushed&#8217; through a Social Media channel rather than allowed peeps to promote through their chosen social medium is perhaps a folly in itself. I got your email, but as it was a Facebook driven promotion ignored it. Others might have jumped on &#8211; but apparently not.</p>
<p>b) I think you dismiss your choice in prize too easily. DVD are so &#8217;90s. Ask a 19 y/o how they consume movies these days&#8230; If people are likely to subscribe to a magazine, online, using a credit card: 2+2+2 = Amazon.com. If you had offered an Amazon voucher, I would have jumped onboard and pumped it.</p>
<p>c) With the right prize, your requested recruits could have easily been 3-5, exponentially increasing the scale of virality.</p>
<p>I&#8217;m available for weddings, parties and high ROI internet marketing strategies in the Melbourne area.</p>
<p>peace. aa</p>
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		<title>By: Thor</title>
		<link>http://anthillonline.com/why-i-think-our-latest-online-marketing-experiment-is-not-working/#comment-18061</link>
		<dc:creator>Thor</dc:creator>
		<pubDate>Thu, 29 Oct 2009 04:36:36 +0000</pubDate>
		<guid isPermaLink="false">http://anthillonline.com/?p=19611#comment-18061</guid>
		<description>What I value in SM is community interaction and the ability to connect with people I would otherwise never know or meet.

The technique I use is then to give them the opportunity to tangibilise the relationship.

I want more access to James!

More INTERACTIVITY with this community in Real Time! 

I would take tickets to a networking event over DVD&#039;s any day because I want to do business with a better class of SME, and I am attracted to the COMMUNITY aspect of what is offered not only on Anthill but other online forums such as Facebook and Twitter. 

It seems to me what is most attractive about online business communities is the chance to foster organic OFFLINE communities for business development. 

Love you guys - and JT - what are you up to Saturday we want to buy you breakfast!</description>
		<content:encoded><![CDATA[<p>What I value in SM is community interaction and the ability to connect with people I would otherwise never know or meet.</p>
<p>The technique I use is then to give them the opportunity to tangibilise the relationship.</p>
<p>I want more access to James!</p>
<p>More INTERACTIVITY with this community in Real Time! </p>
<p>I would take tickets to a networking event over DVD&#8217;s any day because I want to do business with a better class of SME, and I am attracted to the COMMUNITY aspect of what is offered not only on Anthill but other online forums such as Facebook and Twitter. </p>
<p>It seems to me what is most attractive about online business communities is the chance to foster organic OFFLINE communities for business development. </p>
<p>Love you guys &#8211; and JT &#8211; what are you up to Saturday we want to buy you breakfast!</p>
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		<title>By: arnaud</title>
		<link>http://anthillonline.com/why-i-think-our-latest-online-marketing-experiment-is-not-working/#comment-18060</link>
		<dc:creator>arnaud</dc:creator>
		<pubDate>Thu, 29 Oct 2009 04:23:27 +0000</pubDate>
		<guid isPermaLink="false">http://anthillonline.com/?p=19611#comment-18060</guid>
		<description>I believe that there is something even more important that was not included here. Where is the fun part? Even if it were business related (which narrows down your audience), don&#039;t business savvy people want to have fun?

I am a fan of Anthill but I choose to forward only some content to my online networks when I think it can be appealing to them, not to me.

Yes business dvds are no fun, having more recruits just for the sake of recruiting is no fun. 

Your extended market (new recruits) need to know what Anthill is worth. Maybe a section about Anthill TV (which is entertaining), or some links to popular topics on your website would have been more appealing and you might have made more conversions. 


In social media marketing, Content is King!

However, i agree that this does seem tricky and probably requires a lot of trial and error to get it right. Better luck next time.</description>
		<content:encoded><![CDATA[<p>I believe that there is something even more important that was not included here. Where is the fun part? Even if it were business related (which narrows down your audience), don&#8217;t business savvy people want to have fun?</p>
<p>I am a fan of Anthill but I choose to forward only some content to my online networks when I think it can be appealing to them, not to me.</p>
<p>Yes business dvds are no fun, having more recruits just for the sake of recruiting is no fun. </p>
<p>Your extended market (new recruits) need to know what Anthill is worth. Maybe a section about Anthill TV (which is entertaining), or some links to popular topics on your website would have been more appealing and you might have made more conversions. </p>
<p>In social media marketing, Content is King!</p>
<p>However, i agree that this does seem tricky and probably requires a lot of trial and error to get it right. Better luck next time.</p>
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		<title>By: Tim</title>
		<link>http://anthillonline.com/why-i-think-our-latest-online-marketing-experiment-is-not-working/#comment-18059</link>
		<dc:creator>Tim</dc:creator>
		<pubDate>Thu, 29 Oct 2009 04:14:47 +0000</pubDate>
		<guid isPermaLink="false">http://anthillonline.com/?p=19611#comment-18059</guid>
		<description>The primary focus for users of social networking sites like Facebook and Twitter is self-promotion.  That is, they want others to notice what they&#039;re saying and doing, and are far less interested what others are saying.  

This is even more the case when using these tools for business purposes.  That is, if I&#039;m interested in promoting my own business, I&#039;m generally not interested in others doing the same, especially my competitors.

Also, it’s not enough just to have a large following. Few of your followers may be taking an interest in what you say.

The attribute that seems to enable a business or individual to have an influence on these forums is to have already achieved notoriety in the mainstream media.  That is, success breeds success.

The answer for me, then, is to focus on building a following in the physical world. Then being an influencer in virtual world will almost be a fait accompli.</description>
		<content:encoded><![CDATA[<p>The primary focus for users of social networking sites like Facebook and Twitter is self-promotion.  That is, they want others to notice what they&#8217;re saying and doing, and are far less interested what others are saying.  </p>
<p>This is even more the case when using these tools for business purposes.  That is, if I&#8217;m interested in promoting my own business, I&#8217;m generally not interested in others doing the same, especially my competitors.</p>
<p>Also, it’s not enough just to have a large following. Few of your followers may be taking an interest in what you say.</p>
<p>The attribute that seems to enable a business or individual to have an influence on these forums is to have already achieved notoriety in the mainstream media.  That is, success breeds success.</p>
<p>The answer for me, then, is to focus on building a following in the physical world. Then being an influencer in virtual world will almost be a fait accompli.</p>
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		<title>By: Martin Hosking</title>
		<link>http://anthillonline.com/why-i-think-our-latest-online-marketing-experiment-is-not-working/#comment-18043</link>
		<dc:creator>Martin Hosking</dc:creator>
		<pubDate>Thu, 29 Oct 2009 03:11:37 +0000</pubDate>
		<guid isPermaLink="false">http://anthillonline.com/?p=19611#comment-18043</guid>
		<description>A very useful and insightful analysis of a widely misunderstood area. It is very hard to get viral right in the first instance (&gt;1) and very, very hard to get it right in the long instance (people sticking). It can be done but if it was so damn easy everyone would be doing it.</description>
		<content:encoded><![CDATA[<p>A very useful and insightful analysis of a widely misunderstood area. It is very hard to get viral right in the first instance (&gt;1) and very, very hard to get it right in the long instance (people sticking). It can be done but if it was so damn easy everyone would be doing it.</p>
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		<title>By: Julia</title>
		<link>http://anthillonline.com/why-i-think-our-latest-online-marketing-experiment-is-not-working/#comment-18040</link>
		<dc:creator>Julia</dc:creator>
		<pubDate>Thu, 29 Oct 2009 03:05:51 +0000</pubDate>
		<guid isPermaLink="false">http://anthillonline.com/?p=19611#comment-18040</guid>
		<description>I need to send this on to three friends to enter the competition for some DVD&#039;s? I don&#039;t think so. 

That&#039;s too much work, annoyance to friends and colleagues for something relatively small - maybe a proper business development course or business strategy meeting with a business guru would be more appealing but I hate competitions that I have to invite other people to enter unless it&#039;s something REALLY cool. Too much work for too little gain. 

Plus by quickly glancing over the &#039;ad&#039; for the campaign it didn&#039;t really make sense to me - all I can see is ANTHILL and some DVDs - I didn&#039;t see the &#039;business pack&#039; and didn&#039;t realize that these are business DVD&#039;s that I could be winning.</description>
		<content:encoded><![CDATA[<p>I need to send this on to three friends to enter the competition for some DVD&#8217;s? I don&#8217;t think so. </p>
<p>That&#8217;s too much work, annoyance to friends and colleagues for something relatively small &#8211; maybe a proper business development course or business strategy meeting with a business guru would be more appealing but I hate competitions that I have to invite other people to enter unless it&#8217;s something REALLY cool. Too much work for too little gain. </p>
<p>Plus by quickly glancing over the &#8216;ad&#8217; for the campaign it didn&#8217;t really make sense to me &#8211; all I can see is ANTHILL and some DVDs &#8211; I didn&#8217;t see the &#8216;business pack&#8217; and didn&#8217;t realize that these are business DVD&#8217;s that I could be winning.</p>
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		<title>By: TerryB</title>
		<link>http://anthillonline.com/why-i-think-our-latest-online-marketing-experiment-is-not-working/#comment-18034</link>
		<dc:creator>TerryB</dc:creator>
		<pubDate>Thu, 29 Oct 2009 02:50:50 +0000</pubDate>
		<guid isPermaLink="false">http://anthillonline.com/?p=19611#comment-18034</guid>
		<description>I think it depends on what you are selling as you seem to have identified. But I came to the conclusion that these forums are over stated and pretty much useless for the majority of business or product offers out there that are not just for play or entertainment. Your exercise proves this.</description>
		<content:encoded><![CDATA[<p>I think it depends on what you are selling as you seem to have identified. But I came to the conclusion that these forums are over stated and pretty much useless for the majority of business or product offers out there that are not just for play or entertainment. Your exercise proves this.</p>
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		<title>By: Matt Hampshire</title>
		<link>http://anthillonline.com/why-i-think-our-latest-online-marketing-experiment-is-not-working/#comment-18031</link>
		<dc:creator>Matt Hampshire</dc:creator>
		<pubDate>Thu, 29 Oct 2009 02:44:04 +0000</pubDate>
		<guid isPermaLink="false">http://anthillonline.com/?p=19611#comment-18031</guid>
		<description>Agree with David and previous posts.  
a) I have very few friends on Facebook that would be relevant to this campaign.
b) The incentive wasn&#039;t exciting.</description>
		<content:encoded><![CDATA[<p>Agree with David and previous posts.<br />
a) I have very few friends on Facebook that would be relevant to this campaign.<br />
b) The incentive wasn&#8217;t exciting.</p>
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		<title>By: David Martin</title>
		<link>http://anthillonline.com/why-i-think-our-latest-online-marketing-experiment-is-not-working/#comment-18026</link>
		<dc:creator>David Martin</dc:creator>
		<pubDate>Thu, 29 Oct 2009 02:26:19 +0000</pubDate>
		<guid isPermaLink="false">http://anthillonline.com/?p=19611#comment-18026</guid>
		<description>Great article,

Please find my 5 cents below!

For me Facebook is where I am connected to friends and family, it is not where I have my business contacts, who I mainly have through Linkedin. 

I have deliberatly split the two groups of people, (where I can), because I am protective of my reputation and do not want my peers/staff/contacts to see written on my wall &quot;such and such had a great weekend dressing up in fancy dress and getting pissed at blah blah blah&quot;. 

I would also note most facebook application/invitations have the whole &#039;invite 10 friends&#039; aspect to them and I find that this has programed me to automatically ignore such requests because a lot of the time it is clear I have no interest in the program, or my friends simply wish to use the application.

Regards,

David</description>
		<content:encoded><![CDATA[<p>Great article,</p>
<p>Please find my 5 cents below!</p>
<p>For me Facebook is where I am connected to friends and family, it is not where I have my business contacts, who I mainly have through Linkedin. </p>
<p>I have deliberatly split the two groups of people, (where I can), because I am protective of my reputation and do not want my peers/staff/contacts to see written on my wall &#8220;such and such had a great weekend dressing up in fancy dress and getting pissed at blah blah blah&#8221;. </p>
<p>I would also note most facebook application/invitations have the whole &#8216;invite 10 friends&#8217; aspect to them and I find that this has programed me to automatically ignore such requests because a lot of the time it is clear I have no interest in the program, or my friends simply wish to use the application.</p>
<p>Regards,</p>
<p>David</p>
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