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The key to success: authentic self-expression

June 2, 2009 | By Robert Rabbin

Here’s a question for all network marketers: How big can your business grow and how successful can you be if people do not listen to you, if people do not find you credible and believable?

The correct answers are: my business will not grow and I will not be successful.

But that’s not the saddest part. The saddest part is your dreams will never come true. The financial aspirations and lifestyle freedoms you and your family want, the same ones that interest others about network marketing, will never be realised.

You might think that all you have to do to attract others into your business is to show your product line and explain the profit potential and organisational structure. You might think that wildly promising stories of others’ success will trip the light fantastic for your audience, sending them into a frenzy of “I want to join!”

But you would be wrong. Dead wrong. Your business will not grow, you will not be successful and your dreams will never come true.

The simple reason is that people are not impressed or inspired by your product line, profit potential, organisational structure or success stories. They are impressed and inspired by you.

Before people will look at what you have to say, they want to look at YOU and see if you are for real, if what you say is gold or fool’s gold. For some people, this is a challenging idea, because many people think there is no difference between their message and who they are. Thus, they hide behind their messages: their product line, their organisational structure, their profit potential, their PowerPoint.

We all have an intuitive radar with which we scan others for their believability, though we may have this radar switched off and leave ourselves open to deception. Not the deception of others, but self-deception. We all know the disappointment of this, don’t we?

If our radar is on, what are we looking for? We are looking for integrity, for transparency, for honesty, for truth. We are looking to see if the speaker is using their verbal and nonverbal speaking to reveal, rather than conceal, their true intent, their true motives, purpose and goals. We are looking, and sensing, if the speaker is telling the truth – of who they are.

Your credibility must come from you, not from your message. Only when you have shown yourself fully and openly will people begin to listen with their full attention and be open to having you influence them. Only when you have stood before people without hiding, without pretense, without posturing of any kind, will people open themselves to you and your message.

That is when real communication begins, not before.

In seeking to develop and build your own business, you may have been taught to leverage people’s fears of remaining stuck, of being like their parents, of being consumed by scarcity and poverty. You may have learned communication “techniques” to help you imbed your message in the subconscious minds of your audience members, or to give your message more impact and oomph. Those techniques only keep you from doing the one thing that is guaranteed to inspire, move and impress your audience. You may have learned marketing strategies, sales techniques, pretty packaging – these won’t really help you build your business.

In network marketing, you are the message! Forget the techniques and strategies and just get real. Are you willing to do that? In practical, behavioural terms, what does this mean?

The American actor James Cagney was once asked by a novice actor for advice. Mr. Cagney put all his acting chops and wisdom into his response, “You walk in the room, plant your feet, look me in the eye, and tell the truth.”

Can you do this? Can you stand before people with you as the message? It’s not as easy as you might think.

What might happen if we are truly seen, without our masks and roles and ideologies and sales pitches and lofty promises? We would be seen. And somewhere down deep we are afraid that if we are seen, we will be criticised and judged as “not being good enough”.

This is why there is so much hiding, because we are afraid of truly being seen. We are afraid that we will not measure up, that in our essence we are simply no good. It is an existential fear of being inadequate.

You don’t think so? Well, try this. I do this exercise in all my public speaking and authentic self-expression workshops and it is a challenge for everyone, even experienced, polished presenters.

Next time you have an opportunity or sales meeting, stand up, without speaking, and simply make eye contact with everyone in the room. See the audience members. Let them see you. This is the relationship of authenticity that is the prerequisite for true communication: see and be seen. Speaking is a contact sport, you have to touch and be touched. You have to create a connection of intimacy and vulnerability before you speak.

This is where the risk comes in. If you are simply being with people, you risk being seen and you risk receiving the inevitable judgments of others. Will you let a lurking fear of inadequacy prevail and drive you into hiding, or will you declare and announce your wholeness and integrity by standing without flinching in the full view of others?

This is how you create credibility and trust. This is how you inspire others to find their own inner-greatness. This is how you build your business, realise your dreams, inspire others. This is your freedom and your passion. This is your success.

You become the message.

Robert Rabbin, the creator of RealTime Speaking, is one of the world’s premier public speakers and a groundbreaking author, executive coach and self-awareness teacher. www.robertrabbin.com

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  • http://www.krndesign.com.au Rose

    Hi Robert,

    I absolutely embrace this approach and am realising that in running a business that my sphere of influence in securing confidence in clients and securing repeat business is based on the values of integrity, honesty and an empathy for the challenges all stakeholders face when working collaboratively.

    I’ve had an experience where a client has entrusted me to step in at the “11th hour” to complete a project undertaken by another designer and has been thrilled with the result. Yet I’ve had the dilemma of struggling with placing a dollar value on my services, for fear of undermining goodwill and trust. So today I took a chance and openly presented this to the client, conveying that this type of thing was unfamiliar to me and that it was important to me that we arrived at a fee where he and his partner felt they would “own” the decision and feel good about it.

    The response was humbling. After some preliminary remarks, he turns to his partner to discuss this openly and they announce a figure which was twice what I anticipated. This served to illustrate to me that transparency and courage (and fearlessness) in communication serves to build enormous trust, credibility and goodwill, for which I am truly grateful for and is one thing I’m realising we have absolute control of.

    Thankyou Robert for sharing your wisdom with us.

    Kindest Regards,

    Rose.

    [Reply]

  • http://www.twitter.com/lizreads Liz

    Well, I have to tell you that the very thought of simply standing up and making ey contact with everyone in the room made me cringe! So perhaps it is a wonderful idea that I must explore. At the same time, I do think relationships are the key to success. You have to be able to connect with people on whatever level, in order to have them be comfortable with you and vice versa. And you can’t let your own ego and self-worth get in the way, (not like Rose, above, but when it’s hurting you in a prideful way.) I have always thought I was pretty free of that particular sin, but I got some real hits from the creative way an author handled himself in his experiences in a great business book, “ Take the E Out of EGO & GO!” I have tried some of the techniques, and they’ve worked wonders for keeping the pride out of the way of good business.

    [Reply]

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