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Does Australia’s attitude to customer service stink?

While Australians have come to expect a casual approach to service, visitors aren’t so forgiving. “Having recently been in the USA, the standard of customer service there is great, staff actually want to help you,” says Australian marketing manager Jessica Hannant. “Here the sales assistant doesn't get off the phone to her friend to even serve you at the checkout.” Are things here getting worse?
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How to pitch sales and marketing ideas to your boss with...

If you work in sales and marketing, part of your job is to demonstrate your value. In fact, this is a universal rule in any workplace. So, how do you get the attention of your immediate boss – team leaders, sales managers, marketing direc-tors, the CEO or even the Board – to, ultimately, make your ideas happen? Check out this FREE REPORT

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Three easy wins when using LinkedIn with David Hobson [FREE REPORT]

"If you’re pressed for time, I'm here to help." In this report, David Hobson will show you three quick wins - things you can do to pimp out your LinkedIn profile in 15 minutes or less.

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New Zealand’s Xero eyes US IPO, further disruption as subscribers increase...

Xero recently held its annual meeting in Wellington, during which the company revealed some interesting details about its future. As has been widely suspected, the...

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