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Does Australia’s attitude to customer service stink?

While Australians have come to expect a casual approach to service, visitors aren’t so forgiving. “Having recently been in the USA, the standard of customer service there is great, staff actually want to help you,” says Australian marketing manager Jessica Hannant. “Here the sales assistant doesn't get off the phone to her friend to even serve you at the checkout.” Are things here getting worse?
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5 Ways to get more out of your coffee shop meetings...

Far too much time is wasted in coffee shop meetings. More often than not, the conversation falls off topic, interruptions cause distractions and, before you know it, the meeting is over and you’ve achieved nothing. That’s what Antony Gaddie calls a Coffee and Doughnut meeting. You get a coffee and… zero. He’s the founder of Green Ant Marketing and he shared with us (over coffee) five things that you can do to help you make the most of your coffee shop meetings.

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Learn how to generate more leads in one month than most...

Most business owners are constantly on the lookout for a better, easier and faster way to win more business and increase sales. With this FREE REPORT you will learn how to generate more leads in one month than most competitors would in one year. Over 10,000 business owners across 35 different industries have learnt and benefited from the same 3-step methodology you are about to learn within this FREE REPORT from Alex Pirouz.

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New Zealand’s Xero eyes US IPO, further disruption as subscribers increase...

Xero recently held its annual meeting in Wellington, during which the company revealed some interesting details about its future. As has been widely suspected, the...

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