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This customer service start-up from Melbourne is getting major buzz in the US

Testing and real-time monitoring might sound like basic things every organisation is already doing, but this is not the case, and our mission is to educate the market.

“No entrepreneurs on new Commercialisation Australia board.” What about marketers?

A privately initiated discussion has been gaining some momentum on the Anthill LinkedIn Group over the past week. The discussion was triggered by an announcement from the Office of Senator Kim Carr, Australia's Minister for Innovation, pertaining to the selection of Commercialisation Australian board members.

"No entrepreneurs on new Commercialisation Australia board." What about marketers?

A privately initiated discussion has been gaining some momentum on the Anthill LinkedIn Group over the past week. The discussion was triggered by an announcement from the Office of Senator Kim Carr, Australia's Minister for Innovation, pertaining to the selection of Commercialisation Australian board members.

Negotiation and the ghost of Machiavelli

Whether you prefer to be feared or loved, new research suggests that the important thing at the negotiation table is that you don’t try to be nice.

Most customers think you’re a liar

New research by Melbourne Business School Professor Karen Jehn has revealed that, in 80 percent of cases, customers who were actually being told the truth thought that they were being lied to.

Most customers think you're a liar

New research by Melbourne Business School Professor Karen Jehn has revealed that, in 80 percent of cases, customers who were actually being told the truth thought that they were being lied to.

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New Zealand’s Xero eyes US IPO, further disruption as subscribers increase...

Xero recently held its annual meeting in Wellington, during which the company revealed some interesting details about its future. As has been widely suspected, the...

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