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Marketing: directly target your marketing efforts

Direct marketing is a form of advertising that requires a direct response from the consumer. This includes mail, catalogues, advertising, telemarketing, direct selling and email initiatives that are delivered directly to the individual.

Strategy: Customer feedback loops

Being the first to react to changing customer needs and preferences is often the difference between business success and failure. Witness, for example, how quickly Sony lost its early dominance of the portable music device market to Apple, which responded faster and more innovatively to demand for digital audio devices.

Pete Thomond – Disruptive innovator

Pete Thomond spent the past four and a half years working out the secrets of successful innovation. The British academic and business consultant was co-manager of the "Disrupt-it" project, a €3 million European Commission co-sponsored programme of research and business tool development. Now he's spreading the word downunder, as a Research Fellow and innovation consultant at the Brisbane Graduate School of Business. At 29, he's young, but how many people do you know with a PhD in disruptive innovation?

Q&A: Nigel Poole

As the person responsible for commercialising all new technologies emanating from the Commonwealth Science and Industrial Research Organisation, Nigel Poole knows all about transforming ideas into companies. From where he sits, Australia's so-called "commercialisation gap" is receding, with seed investment culture and managerial experience the keys. He's a busy man with busy ideas and a penetrating vision for Australia's future as a knowledge nation.

Q&A: Nigel Poole

As the person responsible for commercialising all new technologies emanating from the Commonwealth Science and Industrial Research Organisation, Nigel Poole knows all about transforming ideas into companies. From where he sits, Australia's so-called "commercialisation gap" is receding, with seed investment culture and managerial experience the keys. He's a busy man with busy ideas and a penetrating vision for Australia's future as a knowledge nation.

Working with fear

If you ever feel under the pump at work, spare a thought for these three professionals. How would you have dealt with the pressure to win gold placed on Cathy Freeman at the Sydney Olympics? Perhaps the intensity that greets a police sniper at a siege would be more to your taste? Could you have surmounted your own vertigo to launch the Sydney Harbour BridgeClimb business? When it's your job to deal with fear, you'd better learn fast.

Dot-com survivors downunder

Has it really been six years since the world's first wave of internet entrepreneurs fell through that plump cloud they'd conjured in the sky, taking with them the turgid hopes of our fledgling new economy? It's been six years peppered with hard luck stories, investor reluctance and, lately, cautious hope rekindled. Australian internet startups were in the thick of it back then. The survivors emerged with slightly bloodied noses and wisdom far beyond their years.

Legal: AIFRS and its impact on managers

Director responsibility to maximise value especially with the advent of AIFRS In the wake of several recent corporate failures and scandals there is unprecedented scrutiny...

Strategy: Securing your first customer

Achieving your first sale can literally make or break a start-up. Many investors will delay committing significant funds until you can identify a customer...
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New Zealand’s Xero eyes US IPO, further disruption as subscribers increase...

Xero recently held its annual meeting in Wellington, during which the company revealed some interesting details about its future. As has been widely suspected, the...

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