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Want to know when you’re about to lose a customer? Just ask!

Prospects, as great as they are, have a nasty little habit of leaving the sales process without telling us why. Yes, it happens to every company. The big influx of customers coming into the sales funnel, unfortunately, is dwindled in numbers down to those precious few actual sales on the other end of the funnel. Business people all over know this to be true, and accept it.
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How to zig when everyone else is zagging, with Julio De...

Why is it that some business owners appear impervious to business obstacles and upsets? In some cases, it seems that it’s the obstacles that drive certain personality types to success. In this CHEAT SHEET, we share five ways of thinking to respond to INDUSTRY, ECONOMIC, BRAND, SOCIETAL and PERSONAL shifts.

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New Zealand’s Xero eyes US IPO, further disruption as subscribers increase...

Xero recently held its annual meeting in Wellington, during which the company revealed some interesting details about its future. As has been widely suspected, the...

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