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Here is what shoppers want – and really don’t want – from retailers this...

Customer service priority #1 this Christmas. Retailers, have enough staff to help customers; invest in loyalty and avoid turnoffs like point of sale charges

Will The Grinch come to Aussie retailers this holiday season? Not likely. [INFOGRAPHIC]

Recent words from Anna McPhee, CEO of the Australian National Retailers' Association (ANRA) suggested that, although consumer confidence is up, things could still be...

With GAME OVER looming, video games retailers were strictly playing to win last Christmas

Last year, we witnessed Grand Theft Auto 5 break five Guinness records, grossing $1 billion within three days! 2013 was clearly an awesome year...

Is this a Christmas downer or what? How much will you be spending this...

Commonwealth Bank of Australia’s survey suggests Aussies will spend less than $1,000 each in the holidays, and, overall, the nation will fork out $16.2 billion, far less than a similar forecast last year of over $25 billion.
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Have something to sell but hate sales people? You have a...

Phil Anderson is an ex-bodybuilder who gave up the weights to pursue a career in property investment. So, what do these two seemingly distinct career...

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The Alchemy of Negotiation with Matt Lohmeyer [FREE REPORT]

Negotiation is part and parcel of everyday life. Despite this, the idea of honing our negotiating skills doesn’t go down well with most of us. We fear that we’ll end up being manipulative, exploitative, scheming. To help us break the chains of this retrogressive mentality, we have Matt Lohmeyer. He has worked as a professional negotiator in various fields for over eight years and before that, negotiated deals with biotech pharmaceutical and chemical companies. In short, he’s an Alchemist in the Art of Negotiation.

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New Zealand’s Xero eyes US IPO, further disruption as subscribers increase...

Xero recently held its annual meeting in Wellington, during which the company revealed some interesting details about its future. As has been widely suspected, the...

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