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Five key principals for establishing a successful recognition program

I recently met with a company that had attempted to deliver a reward and recognition program. Despite their best efforts and intentions, it failed to inspire staff.

The shelf life of thank you

A culture of recognition has to start at the top. ‘Thank you for doing a great job’ acknowledges exceptional staff behaviour and costs nothing to say.
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How to price your product or service in 8 steps with...

The world is littered with products that do little more than cover their cost, and underpaid service industry professionals. But there are some entrepreneurs who set their own prices and receive what they ask with apparent ease. Steve Major teaches you how to become one of these entrepreneurs in this 8-step infographic.

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New Zealand’s Xero eyes US IPO, further disruption as subscribers increase...

Xero recently held its annual meeting in Wellington, during which the company revealed some interesting details about its future. As has been widely suspected, the...

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