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Something’s rotten in the state of radio

July 21, 2009 | By Ray Beatty

There is frustration in radioland, much tearing of hair and beating of breasts. Nothing they do seems to make much difference to generally dismal ratings and they showed a national decline in revenue at the end of last financial year.

With the newly released ratings, a princess and prince of the airways were pushed to the axeman’s block. Much loved Myf Warhurst and Peter Helliar were not loved enough. Their one percent drop to 3.2 in their Triple M breakfast slot sealed their fate.

One of the few stations to do better was sports station SEN, so Triple M’s Austereo management is said to be turning towards a sportier line-up with Eddie McGuire and Shane Crawford waiting in the pits.

Myf and Pete’s boss explained that while they were very good they weren’t “different enough” to pull the listeners. Which can be said for most of the other commercial radio stations.

So why isn’t commercial radio delivering? Can it be that we’ve all heard enough Barry Manilow and Madonna and would rather listen to some politician rattling on?

And what does that do to your advertising budget? Because, for sure, the cost of your advertising doesn’t follow the ratings down.

Of course, it’s not only the stations that deliver boring repetitive old tat. So do you, the advertiser. It’s no mischance that in this year’s Cannes Festival, Australian radio did not win so much as a single Bronze Lion. We got nix. Nil.

The reason is that Australian radio commercials are terrible. Horrible. Boring. And so that is what the stations sound like, too.

I despair when I listen to commercial radio. The problem starts with you, the client. You don’t take radio seriously. You’re not willing to pay for better written, better recorded commercials. You settle for a boring description of your products and insist on the phone number at the end.

As in all fields of life, you get what you pay for and, without taking risks, you never achieve success.

Alright, maybe you’re not the actual client. Your boss is, or the marketing manager. But you know exactly the kind of ads I’m describing here. By now they are such audio wallpaper that maybe you don’t even notice them any more.

As the TV commercials keep reminding you, we have just entered an era of digital radio. I’m not really sure how different that is from stereo FM, but we are promised a new and better listening experience.

Listening to what? Twenty-year-old pop songs and hysterical spruikers?

The industry is concerned that the public is showing a lack of interest in upgrading their radios to all the new digital sets now on offer. If you’ve been reading the blogs, most of the comments say, “Why bother?” Especially when the cheapest sets seem to be priced over $150.

Instead of taking off, this duck could end up as dead as stereo AM. But don’t blame the listeners. Until the stations – and the advertisers – lift their game, radio will continue to wallow in the marshes.

Ray Beatty is a veteran ad man and regular Anthill contributor. He runs MarketingSolutions, a consultancy advising companies on how to turn around their unsuccessful advertising campaigns. www.ebeatty.com

Photo: Morberg (Flickr)

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  • http://lovenumbertwo.blogspot.com Alexofmelbourne

    Blaming advertisers for bad commercial radio ratings. That’s rich. I thought it might have something to do with target audiences and content, but that’d be silly.

    [Reply]

    Lindsay Woods Reply:

    Target audiences might be the problem, most radio stations would not know who their target is and try to appeal to a broad range of audiences. You can not be all things to all people and maybe some normal personalities on commercial radio could help the situation.

    [Reply]

  • Zoe

    Hey Alexofmelbourne…

    have you ever heard of the the radio ad created by Street Remley for snail pellets? Look it up. Killer ad; not the greatest product/audience.

    [Reply]

  • http://www.marketingmixer.com.au Paul Groth

    People are just not getting it, they’re not understanding that the industries (like radio) that have been around for so many years are being saturated with more radio stations, the internet is being saturated with radio stations, and the content on the radio is just not fun anymore, it’s boring as bat shit. Even some of the best shows (including my fav) are getting boring, they’re losing sight of the individual, losing the deep connection with the individual.

    Most ads are boring, why can’t radio stations and advertisers come up with something completely different. Have you heard the saying that’s supposed to save you time and effort – ‘don’t reinvent the wheel’? This is the time to trash that saying, “drag it to the trash”, do reinvent the wheel, GET NOTICED, and stop annoying people with a product description followed by a phone number.

    Or, just be like all the others and get the same crappy ratings or the same poor response rates.

    Take a risk, dare to be the one who starts a new trend, stop ‘fitting in’ with the crowd, get embarrassed by doing something out of your comfort zone.

    In about 12 months I’m guessing that a you can get a new digital radio for under $20, just like all the other new digital products. Maybe radio stations need to find a way to make this happen sooner for the new way of digital radio to become a reality.

    I think radio is good as it is, you just press a single button and you get the sound in your sound holes, digital might only complicate things with all the extra functionality I would expect from such a toy.

    [Reply]

  • Spedo

    Radio is dead, dead for advertising. Instead of only one radio station (yes – we are in a small town) we now have 5? 10? 15? ~ anyway a lot. A whole population listening to every radio station except the one running our add – or so it seems. We try this and we try that – the result is quite measurable – nill – zilch -nothing.
    No amount of well made commercials is going to change that simple fact.
    So now we do not spend any advertising dollars on radio, and, quite frankly, TV is following close behind, (instead of four stations we now have nearly 16 in varying formats).
    Commercial radio depends on advertising and the advertising dollar it is not getting spent because fewer people are listening to an ever increasing number of stations – when the stations can be heard. I do not even listen to the clock radio any more – we get about 3 stations interference making listening impossible. ABC is the only station that can be heard with any clarity, this is applicable for both AM and FM. So an additional factor is reduced penetration of the radio station into the population.
    We are due for a big shake-up because this trend cannot continue, we are going to see the disappearance of a lot of these stations as they are just no longer viable.
    Digital radio – oh hum – I could not really be bothered – another medium to spead out the listeners even more thinly than before.
    Pretty soon we will have one radio station per listener – food for thought isn’t it?

    [Reply]

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