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Segmentation and the fallacy of social media

February 24, 2010 | By Mark Cameron

Many of you may have heard that markets across the globe are fracturing into ever-finer segments. You may have also heard that this is been driven by the rise of social media.

But if people are getting together to discuss specific interests and this is leading to an emergence of ‘new markets’, then surely these interest groups must have existed already. It’s just that we didn’t know about them. So in this sense, social media doesn’t ‘create’ new markets and market segments. It just identifies them.

The mountain of data that social media produces can now shine a light on who these people are and what they like. And voila! — we have new identifiable and serviceable markets.

Want to grow in this brave new world? Then learn to collect and read the data, then use the tools to communicate with them as they progress down the path towards making a purchasing decision.

All the tools are there and the people are waiting.

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  • http://questacon.edu.au Ollie

    Coupla little bugs: Has it always been spelled ‘any-climax’? Check out the tab at the top of the home page.

    Also sort out the type-face on ‘post as guest’ where you type in comments

    Other than that, beatiful website! Love the design that lays all the content right in front of you

    [Reply]

    Paul Ryan Reply:

    Thanks Ollie.

    “Anty-Climax” is the old “Ant Bites” blog (commercial creativity), which was an extension of the old “Think Again” section from the print magazine. Not to be confused with “Anti-Climax” from the back of the old print mag, which as about capital raising and dealflow. We like to keep you on your toes.

    We still plan to implement Discus for comments – it was all set up, but was acting erratically so we deactivated it until we could sort it out (apparently Discus support never got back to our developer, so we’ll see).

    Cheers,
    Paul

    [Reply]

  • http://www.markcameron.co.cc/2010/02/latest-anthill-online-post-social-segmentation/ Mark Cameron » Blog Archive » Latest Anthill Online Post : Social segmentation
  • http://www.markcameron.co.cc/2010/02/recent-anthill-online-post-social-segmentation/ Mark Cameron » Blog Archive » Recent Anthill Online Post : Social Segmentation

    [...] the link to see my latest Anthill online blog post: http://anthillonline.com/segmentation-and-the-fallacy-of-social-media/ Share and [...]

  • http://katherineliew.wordpress.com Katherine Liew

    Hi Mark,

    Great post and a great point – but do you think it’s still valid that social media is helping these markets to grow and develop? Potentially people in these interest groups previously didn’t have a place to connect and share their interests with new people?

    [Reply]

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