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Scheduleflow [SMART 100, 2015]

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This SMART 100 profile and the information it contains is a duplication of content submitted by the applicant during the entry process. As a function of entry, applicants were required to declare that all details are factually correct, do not infringe on another’s intellectual property and are not unlawful, threatening, defamatory, invasive of privacy, obscene, or otherwise objectionable. Some profiles have been edited for reasons of space and clarity.

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1. THE BEGINNING

This innovation initially came to life when…

The creator discussed scheduling complications and issues with tradesmen friends and realised this was a glaring problem for many companies.

2. WHAT & HOW

The purpose of this innovation is to…

…help businesses schedule jobs and keep track of their technicians out in the field as well as assist with ensuring the jobs have required inventory ready when the job starts and helping to with customer invoicing after successful job completion.

It does this by…

…providing online scheduling software combined with a mobile app that allow field technicians to see a list of their jobs each day as well as directions and any tools or inventory required.

3. PURPOSE & BENEFITS

This innovation improves on what came before because…

It is in a secure online central database, ensuring job data is not lost, it provides job tracking software to both the main office and each technician in the field.

Invoicing and inventory are also integrated easily into the software, making inventory management and invoicing much easier.

Its various benefits to the customer/end-user include…

…reduced paperwork, easier job tracking, being able to see where all technicians are in the field and assign new jobs to the closest available technician, no more missing jobs because of erratic reminders.

4. COMPETITIVE LANDSCAPE

In the past, this problem was solved by…

…companies filling out large amounts of paperwork about upcoming jobs, manual reminders to technicians who had to find their way to the job locations independently, hoping required inventory will be available and easily obtainable.

Its predecessors/competitors include…

…independently forming individual paperwork systems or using scheduling software such as RazorSync or ServiceM8

5. TARGET MARKET

It is made for…

…any business that has a number of employees who’s main role involves employees moving around to different residences or other companies. HVAC companies are ideal but other customers include locksmith and painting services.

It is available for sale through…

…our website scheduleflow.com

Our marketing strategy is to…

…cultivate word of mouth sales as well as email campaigning for people who show an interest in the product to engage in a trial of the product.

FINE PRINT: This SMART 100 profile and the information it contains is a duplication of content submitted by the applicant during the entry process. As a function of entry, applicants were required to declare that all details are factually correct, do not infringe on another’s intellectual property and are not unlawful, threatening, defamatory, invasive of privacy, obscene, or otherwise objectionable. Some profiles have been edited for reasons of space and clarity.

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