There’s an old expression in the U.S. Navy which says that there are three ways of doing things: the right way, the wrong way and the Navy way. Right or wrong doesn’t seem to matter. In the Navy, what matters is that you do things the way you are told.
- when applied to relatively straightforward tasks
- in crisis situations when the leader has more information than the employees
- when deviation from performance will result in serious problems (e.g. enforcing safety regulations)
- with problem employees when all else has failed