Home ANTHILL TV Is your business a VW bug or a Bugatti Veyron? (Why metrics...

Is your business a VW bug or a Bugatti Veyron? (Why metrics are about communication not analysis.)

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The Bugatti Veyron costs $2.4 million and has a top speed of 253 miles per hour. The driver need only watch one gauge — the rev counter which is a leading indicator for both risk and speed. As a business owner, are you focused on the few leading indicators that matter?

Revenue growth requires focus.

Today, there are almost unlimited sources of data and opportunities to invest time in complex analysis. For most businesses, analysis can suck uptime but have little business impact. Is an hour spent by a business owner exploring Google Analytics to uncover that she has a customer in Russia useful? Does using a social analytics package to discover that 60% of users are female (based on an algorithm that analyses names) drive a business forward? Probably not.

The Bugatti Veyron is a $2.4 million piece of technology. It can reach 253 miles per hour. There is no shortage of data that could be presented to the driver. However, there is only one thing that matters given that the objective is to accelerate as fast as possible; Engine revs – because this metric is the leading indicator for speed and also communicates engine damage risk potential.

The rev counter is the center gauge on the console. In an environment where time and attention is limited, this is the driver’s main focus.

Businesses need to have the same laser focus on leading indicators.

Social media may not directly create leads but it shows an ability to create community around an idea: the essence of a brand. Web traffic means nothing unless it converts but generally increasing traffic will lead to good things.

The big lesson: metrics are about communication not analysis. Communication makes people accountable, gives direction and motivates. The rev counter in the Bugatti makes the driver accountable for engine damage, tells her when to change gear and gives her a clear target range. This focus means 0 to 210 miles per hour in 27 seconds.

Are you focused on the few leading indicators that matter and motivate?

And if you don’t believe me, just watch

 

 

Phil Rogers is the CEO at Revenizer – a startup helps you create marketing scorecards showing key metrics from services that you already use including Google Analytics, Facebook and Twitter.

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