In business, we all want to stand out from the crowd. Some entrepreneurs seem to achieve this effortlessly, while others just sink further into anonymity the faster they peddle.
Here are some pointers to help you get noticed.
1. Branding
The best way to captivate your audience is with an authentic and powerful brand. Strong branding will give you an edge over your competition and enhance your value in the global marketplace. Branding identifies and differentiates you, your business and your products and services, so they get noticed. Your brand could mean the difference between prospects and customers.
Once you have a powerful brand, the next step is to communicate it consistently. Create your brand identity through all communications, such as logo, business cards, letterhead, website and invoices.
2. Personalise your service
Treat each client as an individual and tailor your service to their needs. If you give the same advice to all your customers, it is time to rethink your approach. Every company or industry thinks it is – or its needs are – unique, but instead they are usually variations on a theme. Even if you have seen the same problem many times before, try to adjust your standard solution a little to make it unique for your client. They will then believe you specialise in their industry – and specialists are always in demand.
Pitch to different industries with alternate headings and tailored solutions to enhance this specialist feel. For example: ‘Alarm systems for offices’, ‘Negotiating skills for chemical engineers’, or ‘Time management for accountants’.
3. Build a great website
There aren’t any magic pills to create a great web page everyone will visit again and again, but if you follow these tips your site will be easier to read and, as a result, more popular.
- Know your audience and always keep them in mind when you write. If your web pages are frequented by people with slower modems, designing a page that looks best with a high-speed digital connection is not a successful strategy.
- Keep your pages short. If you minimise the scrolling, chances are your readers will get your message. A good screen size is 640 pixels wide by 480 tall.
- Use tables of contents. According to Jakob Nielsen, only 10 percent of users will scroll beyond the first screen of text. If that first screen has a table of contents, viewers are more likely to click on the links to the explanatory text and look at more of your site.
- Keep images small. Large images annoy people. If it takes too long to download, many people will never see it as they will have gone elsewhere.
- Use Web colours. Choosing colours from the browser-safe palette ensures most people will see your page and images in the colours you intended.
- Avoid big chunks of text. People don’t read the Web, they skim it.
- Check your spelling. Use a spell checker, either in your page editor or online, before uploading text.
- Keep links current. Check links often to make sure they are still valid. Using a link checker speeds up pages with many links.
- Annotate your links. If a page is good enough to link to, then it’s good enough to explain why you like it.
- Invite contact. The Web is interactive and dynamic, and savvy business people welcome comments on their web pages. This is also important if there is a broken link or another problem – your readers can let you know easily.
4. Win the Google battle
Most people search online first when looking for a product or service, so it’s important to come out at the top of the search engine rankings. Search engine optimisation (SEO) uses keywords that are relevant to your product/service and links to your site to determine its importance (i.e. the more links a website has, the more important search engines think it is and thus rank it at the top).
5. Deliver
The willingness to go above and beyond was instilled into me in the US Army and my years as a salesman have reinforced that ten-fold. Going to another town 120 miles away at night on my time to pick up a box of parts we left on a dock and delivering them to a job site at 2am, won me more orders than I could have ever gained another way. Whatever it is that you have to do in your industry to make your products or services more valuable than your competitors’, do it. It’s that simple.
James Ward is CEO of Freestyle Media, an online marketing agency that specialises in driving traffic to corporate websites and converting traffic into purchasers of products and services. Services include online marketing strategy, website development, email marketing, banner advertising, search engine marketing and media buying and planning.
Photo: jaroslavd (Flickr)
Manage innovator risk and commercialise innovation outcomes
Want an ad like this?Fees delayed for qualifying commercialisation projects. More...
View Comments
Wes Towers
June 24th, 2009 at 10:01 am
Great article! “Personalise your service” is something many talk about but not many achieve. More often than not companies have a few options ready in the can and simple wrap a few ‘personal’ touches around them to give them that warm feeling inside. Honesty is the best policy, if you have a solution ready to go that is tried and true, just tell your client – how can that be a bad thing. One size sometimes does fit all (or with a few tweaks it can).
[Reply]
Home Depot vs. Lowe’s: Where is the Difference? « Be Innovation
July 7th, 2009 at 5:31 am
[...] space, the space has to be big enough to support them all, or one of the companies will eventually differentiate themselves and prove victorious at controlling the [...]