Hospitality training and learning experience platform, Typsy has announced it has hit a sleuth of new milestones, including expansion into international markets, strategic C-level appointments, and strong growth figures.
The Australian-founded company is now present in more than 15 markets including the US, the UK, Australia, Switzerland, France, the UAE and Japan. Typsy is now servicing a number of new customers across its global markets, including Hyatt Hotels, Statler Hotel at Cornell University, Florida International University, Hong Kong Polytechnic University, Emirates Academy of Hospitality Management, Solotel (including Matt Moran owned restaurants), Seagrass Boutique Hospitality Group (parent company of popular restaurants including Meat & Wine Co, Ribs & Burgers) and more.
These new enterprise customers join one of the world’s most prestigious hospitality management schools, Ecole hoteliere de Lausanne (EHL). EHL Executive dean Ines Blal said, “Typsy’s extensive course library, along with our planned custom courses, provides our students with valuable practical knowledge in hospitality”. EHL has also invested in the company, making Typsy the first early stage EduTech investment the school has provided funding for, bringing Typsy’s total capital raised to over $10M AUD.
Typsy’s global customer base has contributed significantly to the company’s growth, with nearly 60 per cent of its business coming from outside Australia. The platform provides bite-sized hospitality training video lessons by the world’s best instructors to upskill people working in the hospitality sector. It’s content library hosts more than 450 video lessons in five languages (English,French, Spanish, Mandarin and Hindi) and more than 208,000 video sessions have been watched on the platform to date.
Attracting great talent
Typsy’s rapid growth and adoption by hospitality leaders across the world has seen the company attract key hires to the company, which include the likes of former Lynda.com executive and CCO at DeskYogi, Jon Robertson as COO, and Vanguard Australia and Airwallex financial professional Mark Willis, as CFO.
Robertson joins Typsy after holding several leadership positions and advisory roles in notable startups. Most notably he was instrumental in launching and developing the enterprise business division at Lynda.com, helping propel the company to a $100M+ business before being sold to LinkedIn Corporation for $1.5BN.
Commenting on his motivations for joining the company, Robertson said Typsy’s unique value proposition and market traction was impressive, and he looked forward to using his experience to accelerate the company in its the next phase of growth.
“Typsy is an exciting Australian business with an outstanding team of staff and advisors to drive its growth and vision. The company has developed a business model that can be scaled internationally and satisfy the needs of a highly lucrative market. Typsy’s recent growth and expansion into new countries has been a catalyst for me joining and I’m excited to work alongside a dynamic team committed to making this company an international success,” he said.
Typsy founder and CEO Jonathan Plowright said the platform had been exceptionally well received locally, as well as in global markets, as it works to solve the talent crisis impacting the hospitality industry.
“There are currently around 292 million jobs in the hospitality industry, with that number expected to jump by 88 million by 2027 to meet market demand. The state of the workforce is highly unlikely to meet that demand, unless we’re able to provide the tools to create more career pathways into the industry, and equip employers and staff with the skills they need to build successful careers,” he said.
“Statistics show two thirds of the global hospitality workforce is under the age of 25, meaning retention rates need to be improved to enable young people to excel in their careers, as well as attract experienced older people into the industry. Part of this process is changing the stigma that working in the hospitality industry is just a part time job. By enabling people to access knowledge across a range of faculties, from business and people management to specialist culinary skills, Typsy is on a mission to help people around the world pursue their passions and build rewarding hospitality careers quickly and easily.