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Expert360 [SMART 100, 2017]

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This SMART 100 profile and the information it contains is a duplication of content submitted by the applicant during the entry process. As a function of entry, applicants were required to declare that all details are factually correct, do not infringe on another’s intellectual property and are not unlawful, threatening, defamatory, invasive of privacy, obscene, or otherwise objectionable. Some profiles have been edited for reasons of space and clarity.

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1. THE BEGINNING

This innovation initially came to life when…

…Bridget Loudon and Emily Yue were working as consultants for Bain & Company. They saw the power of management consulting as a means to get support and expertise to supercharge organisations and create real change. Realising the difficulty businesses had in handpicking top tier consulting skills they decided to create a platform that allowed “expertise on demand”.

Expert360 is now a global marketplace that connects businesses with a network of top freelancers and firms for project based work. It brings businesses the highest quality talent, flexibility and speed in engaging them, and at a price that delivers great value.

2. WHAT & HOW

The purpose of this innovation is to…

…allow companies to access experts on a flexible basis. Talent is a large cost base for businesses. Many organisations have streamlined operational and IT services through ‘as a Service’ models, but few take the same ‘on demand’ approach to talent.

It does this by…

Expert360 takes the best of consulting (the people), stripping away the overheads and inefficiencies, and putting it on a digital platform to streamline the process and drive cost efficiencies across the board. Essentially, Expert360 actualises a global marketplace that connects businesses with a network of top freelancers and firms for project based work.

3. PURPOSE & BENEFITS

This innovation improves on what came before because…

…we are disrupting a 100+ year old traditional professional services industry that is worth $350B globally and accelerating the growth of Talent-as-a-Service (TaaS). We are a flexible and agile online marketplace that helps heighten companies’ responsiveness to market change. We are passionate about using new technology to enable clients and consultants to come together to work in a flexible way.

Its various benefits to the customer/end-user include…

…a more agile talent management strategy overall. For the consultant, it means flexible and varied work for leading brands. For businesses, it’s engaging with top talent on their terms – at a fraction of the cost of traditional talent providers.

4. COMPETITIVE LANDSCAPE

In the past, this problem was solved by…

…a hundred year old professional services industry. The ‘gig economy’ has gained popularity in recent years, particularly through platforms such as Airtasker and Uber. Now, we’re taking that same principle and applying it to top tier business consulting. This coincides with the fact that more business professionals now also see independent or freelance work as an attractive and viable option.

Its predecessors/competitors include…

…a few competitors based in the US including Hourlynerd, Sparehire, and Toptal, but there are not any companies specialising in highly skilled professionals here in Australia and APAC.

5. TARGET MARKET

It is made for…

…businesses who want to engage and manage top talent for short-mid term project-work. Our primary customers include enterprises and mid-cap companies who are looking to improve their talent agility and take control of their contingent and consulting workforce.

This is essential for businesses to keep up with disruptors and competitors.

We bring businesses what they really want – the ability to manage existing high quality talent through our platform or engage flexibly with our vetted pool of 15,000+ freelancers and firms at a price that delivers great value.

It is available for sale through…

Expert360 online platform. We have developed an agile technology platform that enables businesses to better flex teams on demand, reduce costs and manage their contingent and consulting spend and activity.

Our marketing strategy is to…

…continue growing in APAC, among both freelancers and businesses looking for more agile workforces. We would like to cement our position as Asia-Pacific’s leading online marketplace for curated, on demand, business consulting talent. We’re focused on developing new solutions to make managing freelance talent easier and more effective and attracting the best and brightest freelance talent from around the world.

FINE PRINT: This SMART 100 profile and the information it contains is a duplication of content submitted by the applicant during the entry process. As a function of entry, applicants were required to declare that all details are factually correct, do not infringe on another’s intellectual property and are not unlawful, threatening, defamatory, invasive of privacy, obscene, or otherwise objectionable. Some profiles have been edited for reasons of space and clarity.

Maven Judge Vote: Expert 360 – Smart 100 2017
(Please note – The form below is for judging purposes only and is restricted to the public)

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