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How can digital services keep up with customer expectations in this new “always on”...

Our expectations of digital services have evolved as we shift to an "always-on" world. From the moment we wake up, we rely on technology to navigate our lives.

Looking to take the next step? How to use a business credit card to...

Getting a business credit card when you first start your venture helps separate your business and personal finances, which makes good financial sense. That, however, is just the beginning of how a business credit card can help you succeed.

Is corporate social responsibility (CSR) the new bottom line? Here’s why I think it...

As a global community, we’re facing a raft of social issues, that only seem to be increasing. As a corporate community, it’s our job to ensure we’re taking responsibility.

The purpose over profit paradox: 5 tips to implement a purpose-fueled culture

Fun fact: the most profitable are generally not the most ‘profit focused’. Why? Because they prioritise purpose over financial gain.

Ad tech across APAC is a complex, fast-growing industry. What does its future hold?

Digital advertising - and the ad tech that supports it - has in fact completely revolutionised the way that brands connect and communicate with potential customers.

Is the job dead? What lies ahead for us in the future of work?...

For centuries, jobs have provided people with status and stability and a way of life. Overlying the pursuit of the permanent job was the notion that if you’re not in a job, you’re out of one. But times are changing fast.

How to lead a team: these are the 5 qualities every successful CEO needs...

Leadership is a topic often spoken about but rarely perfected. Anyone at the helm of a business wants to be a great leader, but often the day-to-day challenges, fears and intricacies of running a business can distract from what it means to really lead a team.

Filling the cracks: here’s why it is our moral duty to reduce inequality in...

Income inequality is increasing in Australia: the wealthy are getting richer and the poorest 50 per cent of the population are increasingly struggling– a trend that has continued for nearly 30 years.

“Each time you double the size of a company, you break it…” My lessons...

It is not something that you would expect anyone to say about a startup – but sometimes you need to slow things down.

The 4 technologies your hospitality small business will need to survive in 2020

Australia is in the early stages of a restaurant technology boom. Since 2014, venture capital investors have deployed $11.2 billion across 944 deals in...

The taxman is coming for your deductions! Here’s how you can avoid the crackdown

ATO Assistant Commissioner Karen Foat says that a systematic review of claims has found, and disallowed, some very unusual expenses.

How to make it as a start-up in the health industry

Many Australians are looking to take greater control of their health by enhancing their diets with nutritional supplements. According to...

Here are key personalisation tactics to improve customer engagements

Customers today are faced with an overwhelming number of choices in everything they do. The digitisation of everything has led to consumers...

Why customer reviews are important for business growth

In this digital age, customer reviews are an important part of any online business. Not only do reviews impact your...

Here are the 7 common workplace practices that are risking employee safety

Despite businesses in Australia having a legal requirement to comply with their State’s Workplace Health and Safety (WHS) laws, more than ...

Why even small businesses need to be automising their customer engagement technology

In the age of advanced technology and rapid social media consumption, the necessity for automisation and customer engagement via the internet has...

Here is a checklist for finding the perfect eLearning authoring tool [SPONSORED]

But still perfecting eLearning course development is thousands of developers’ pain point. If you are one of them, here’s your ultimate checklist to pick the best-suited solution from the authoring tool directory.

New research shows that true diversity and inclusion can solve Australia’s tech talent shortage

With predications the Australian technology industry will face a shortage of 200,000 skilled workers in the next five years, businesses need to revaluate their diversity...

Why inclusion is now more important than diversity

Australia, like most other developed nations around the world, is experiencing a very tight labour market. Countries are now competing globally for...

Here’s how to make modern mentoring work for you in 2019

Mentorship is more than just a buzzword – it can be a key ingredient to success, whether you’re a one-man start-up, a...

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