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Here are key personalisation tactics to improve customer engagements

Customers today are faced with an overwhelming number of choices in everything they do. The digitisation of everything has led to consumers...

Why customer reviews are important for business growth

In this digital age, customer reviews are an important part of any online business. Not only do reviews impact your...

Here are the 7 common workplace practices that are risking employee safety

Despite businesses in Australia having a legal requirement to comply with their State’s Workplace Health and Safety (WHS) laws, more than ...

Why even small businesses need to be automising their customer engagement technology

In the age of advanced technology and rapid social media consumption, the necessity for automisation and customer engagement via the internet has...

Here is a checklist for finding the perfect eLearning authoring tool [SPONSORED]

But still perfecting eLearning course development is thousands of developers’ pain point. If you are one of them, here’s your ultimate checklist to pick the best-suited solution from the authoring tool directory.

New research shows that true diversity and inclusion can solve Australia’s tech talent shortage

With predications the Australian technology industry will face a shortage of 200,000 skilled workers in the next five years, businesses need to revaluate their diversity...

Why inclusion is now more important than diversity

Australia, like most other developed nations around the world, is experiencing a very tight labour market. Countries are now competing globally for...

Here’s how to make modern mentoring work for you in 2019

Mentorship is more than just a buzzword – it can be a key ingredient to success, whether you’re a one-man start-up, a...

How to strike the perfect balance between human and digital CX

Customer service technology is on the rise. As multinationals such as Amazon and Google deliver more and more support channels through their use of...

5 vlogging must-haves for aspiring content creators [SPONSORED POST]

Over the past few years, vlogging has become an insanely competitive field, with some vloggers racking up millions of dollars to match...

Here is how to correctly optimise your eCommerce site for search engines [INFOGRAPHIC]

Do you think much about how your shopping habits have changed in the last five or ten years? You used to...

We’re are all beginning to recognise our creative power and have social media to...

As another Social Media Day rolls around on 30th June, the accusations of it diminishing our self-esteem and ability to communicate will...

Here are the 7 most frequent failures by Australian organisations

A leading global risk management provider that has audited thousands of organisations – from the ASX top 200 to SMEs – has...

Should businesses be ditching employee ratings?

Performance management has been one of the hotter topics over the past years, partly because the process has caused so many of us angst. ...

An expert reveals 7 reasons why major companies get caught in employee underpayment scandals

Every few months sees a major employee underpayment scandal – companies announcing that they have made payroll errors that have impacted thousands...

How can business commercialise digital technologies

At Beca, our industrial clients are in the midst of a significant transformation thanks to digitalisation. Industry 4.0 gives manufacturers and mining...

What major tech disruption risks are Aussie and New Zealand businesses facing?

What does a boutique animation studio have in common with one of the world’s largest financial services provider? More than you would...

In our mobile age B2C and B2B simply cannot afford to forget about apps

At one point in time, it was more cost effective to develop a mobile version or mobile-friendly site and call it a day. That...

Stuck on how to grow your business? Here are the top business rules you...

Some of the world’s most successful entrepreneurs and innovative business ideas emerged from those that dared to colour outside the lines. Most business owners...

In Venture Capital, it’s all about the People

The acknowledged power law in VC suggests that only one in ten venture funded startups will achieve the 10x return profile...

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